Account Manager, Majors

Axon; Montana City (MT); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Medical and dental plans

Emotional & Mental Wellness support

Diversity and inclusion commitments

Job summary

Axon is seeking an Account Manager focused on Major Law Enforcement Accounts in the United States. You will drive strategic growth, co-own revenue goals with a Key Account Leader, and coordinate resources to transform public safety through Axon’s solutions.

You’ll manage a growing pipeline, build strong customer relationships across state patrols and sheriff offices, and travel 60-80% within your territory.

Qualifications

• 3+ years of full-cycle new business sales experience (prospecting to close), ideally in enterprise SaaS or complex B2B.
• Proven ability to consistently exceed quota in a hunter role with pipeline built from scratch.
• Experience managing large, multi-stakeholder accounts—preferably in public sector/public safety.
• Strong Forecasting, pipeline management, and CRM usage (Salesforce).
• High ownership mentality with accounts treated like a business.

Responsibilities

• Close new business and expansions across a territory of major city police departments and county sheriff’s offices.
• Co-own a quota with a Key Account Leader and lead strategic customer engagement.
• Identify whitespace and align Axon solutions to customer priorities to drive territory growth.
• Act as primary liaison between customer and internal teams (CSMs, Solutions, Legal, Services).
• Scope clean, aligned deals and ensure seamless handoff for post-sale success.
• Monitor service fulfillment and escalated risks to ensure customer outcomes stay on track.
• Leverage Salesforce and AI tools to enhance productivity, insights, and communication.
• Deliver with clarity, urgency, and ownership from pipeline to post-sale.

Skills

Hunter mindset

Quota attainment

Enterprise SaaS

Salesforce usage

Account management

Travel 60-80%

Tools

Salesforce

Job description

We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

As an Account Manager focused on Major Law Enforcement Accounts, you’ll play a key role in driving strategic growth and supporting public safety transformation across some of the largest State Patrol Agencies within the U.Working in close partnership with a Key Account Leader, you’ll co‑own revenue goals, deepen customer relationships, coordinate resources, and help ensure our solutions drive measurable outcomes.

You thrive in complexity, have deep customer empathy, and can navigate the nuance of major government agency environments. Your work will directly support our mission: to protect life through transformative technology.

Close new business and expansions across a territory of major city police departments and county sheriff’s offices.

Build and manage a long‑term growth pipeline; maintain accurate forecasts in Salesforce (stage, close date, next steps).

Co‑own a quota alongside a Key Account Leader; Lead Strategic Customer Engagement

Identify whitespace, align Axon solutions to customer priorities, and execute on territory growth plans.

Act as the primary liaison between the customer and internal teams (CSMs, Solutions, Legal, Services).

Scope clean, aligned deals and ensure seamless handoff and execution for post‑sale success.

Monitor service fulfillment and escalated risks to ensure customer outcomes stay on track.

Use Salesforce and AI tools (like ChatGPT) to enhance productivity, insights, and communication.

Deliver with clarity, urgency, and a high level of ownership from pipeline to post‑sale success.

3+ years of full‑cycle new business sales experience (prospecting to close), ideally in enterprise SaaS or complex B2B

• ~ Proven ability to consistently exceed quota in a hunter capacity, building pipeline from scratch and closing multi‑stakeholder deals.
• ~ Proven success managing large, multi‑stakeholder accounts — preferably in the public sector or public safety
• ~ Experience with sales forecasting, pipeline management, and CRM tools (Salesforce)
• ~ High ownership mentality — you treat your accounts like your business
• ~ Must be able to travel 60‑80% within territory

Medical, Dental, Vision plans

Emotional & Mental Wellness support

We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. Some roles may also require legal eligibility to work in a firearms environment.

We collect personal information from applicants to evaluate candidates for employment. com or via our Axon Privacy Web Form.

All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion.

We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work.

If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email . Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks.

We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process.