Account Executive - Healthcare Patient Engagement

Uniguest; United States; On-site; USD 90,000 - 150,000; Full time

Job summary

Uniguest is seeking an experienced Account Executive - Healthcare to grow our presence within the acute-care hospital market. You will develop new business, build relationships across hospital and health system leadership, and manage complex sales opportunities from initial prospecting through close.

We're looking for someone who understands how hospitals buy technology, can navigate multiple stakeholders, and is comfortable with longer, consultative sales cycles.

Qualifications

• Proven success in B2B technology or solution sales within the acute-care healthcare market.
• Experience selling to hospitals, health systems, or IDNs.
• Ability to develop new business and manage a complex, full-cycle sales process.
• Experience selling healthcare technology, patient engagement, digital signage, IPTV, SaaS, or related solutions preferred.
• Strong understanding of hospital decision-making and purchasing processes.
• Experience building relationships with IT, clinical, operational, patient experience and executive leaders.
• Translate complex technology into clear business and patient-experience value.
• Strong prospecting, presentation, negotiation, and relationship-building skills.
• Experience using Salesforce or a similar CRM.
• Ability to work independently in a remote environment and travel throughout the territory.

Responsibilities

• Develop new business opportunities with hospitals, health systems, and healthcare organizations.
• Build and maintain relationships with key stakeholders across IT, clinical leadership, patient experience, operations, and executive leadership.
• Manage the full sales cycle from prospecting and discovery through demonstrations, proposals, negotiations, and close.
• Understand customer challenges and position the appropriate combination of Uniguest and pCare solutions.
• Develop and maintain a strong pipeline of qualified opportunities within your territory.
• Navigate complex hospital purchasing processes and multi-stakeholder sales cycles.
• Partner with Sales Engineering, Product, Customer Success, and other internal teams throughout the sales process.
• Develop strategic account plans for key health systems and expansion opportunities.
• Maintain accurate opportunity, pipeline, and forecasting information within Salesforce.
• Represent Uniguest at customer meetings, industry events, conferences, and trade shows.
• Stay informed on healthcare technology trends, patient engagement strategies, and the evolving needs of acute-care organizations.

Skills

B2B sales

Healthcare market knowledge

Stakeholder management

Full-cycle sales

Salesforce experience

Remote work

Travel willingness

Consultative selling

Tools

Salesforce CRM

Job description

Position Summary

Uniguest is seeking an experienced Account Executive - Healthcare to grow our presence within the acute-care hospital market. This is an opportunity for a consultative sales professional who understands healthcare and enjoys helping organizations use technology to improve the patient experience, communication, and engagement.

Through pCare by Uniguest, we provide digital engagement solutions designed for healthcare environments, including interactive patient systems, bedside entertainment, digital signage, mobile applications, video conferencing, and other technologies that connect patients, families, and care teams.

In this role you will develop new business, build relationships across hospital and health system leadership, and manage complex sales opportunities from initial prospecting through close. We're looking for someone who understands how hospitals buy technology, can navigate multiple stakeholders, and is comfortable with longer, consultative sales cycles.

What You'll Do

• Develop new business opportunities with hospitals, health systems, and healthcare organizations
• Build and maintain relationships with key stakeholders across IT, clinical leadership, patient experience, operations, and executive leadership
• Manage the full sales cycle from prospecting and discovery through demonstrations, proposals, negotiations, and close
• Understand customer challenges and position the appropriate combination of Uniguest and pCare solutions
• Develop and maintain a strong pipeline of qualified opportunities within your territory
• Navigate complex hospital purchasing processes and multi-stakeholder sales cycles
• Partner with Sales Engineering, Product, Customer Success, and other internal teams throughout the sales process
• Develop strategic account plans for key health systems and expansion opportunities
• Maintain accurate opportunity, pipeline, and forecasting information within Salesforce
• Represent Uniguest at customer meetings, industry events, conferences, and trade shows
• Stay informed on healthcare technology trends, patient engagement strategies, and the evolving needs of acute-care organizations

What You'll Bring

• Proven success in B2B technology or solution sales within the acute-care healthcare market
• Experience selling directly to hospitals, health systems, or IDNs
• Demonstrated ability to develop new business and manage a complex, full-cycle sales process
• Experience selling healthcare technology, patient engagement, digital signage, IPTV, SaaS, clinical technology, or related solutions preferred
• Strong understanding of hospital decision-making and purchasing processes
• Experience building relationships with multiple stakeholders, including IT, clinical, operational, patient experience, and executive leaders
• Ability to translate complex technology into clear business and patient-experience value
• Strong prospecting, presentation, negotiation, and relationship-building skills
• Experience using Salesforce or a similar CRM
• Ability to work independently in a remote environment and travel throughout the assigned territory as needed

What Success Looks Like

Success in this role requires someone who can open doors, build credibility within complex health systems, and turn relationships into long-term partnerships. You'll combine healthcare knowledge with a hunter mentality, developing pipeline, navigating lengthy sales cycles, and helping hospital leaders understand how digital engagement technology can improve the experience for patients, families, and staff.

About Uniguest

Uniguest is the global leader in providing highly secure, fully managed customer-facing technology solutions on an outsourced basis to the hospitality, senior living, specialty retail, education, and corporate sectors. Our turnkey consumer-facing technology solutions include hardware and Digital Engagement software packages (IPTV, CMS, kiosks), system implementation, and 24/7/365 multilingual support for public space kiosks, digital signage, interactive TV, tablets, remote printing, and more. Designed to deliver consistent and safe experiences, Uniguest empowers clients like NCAA stadiums, QSR chains, and corporate enterprises to engage customers effectively.

Uniguest is committed to equal employment opportunity and to providing all people equal access to employment without regard to personal characteristics that are unrelated to their ability, performance, or qualifications. Uniguest prohibits discrimination and harassment against any employee or applicant for employment based on race, color, religion, national origin, sex, sexual orientation, marital status, pregnancy, gender identity, veteran status, disability, genetic information, age, or any other basis protected by law.