Account Executive, Department of Athletics

Inside Higher Ed; Winston-Salem (NC); On-site; USD 40,000 - 60,000; Full time

Job summary

A prominent higher education employer is seeking an Account Executive for its Department of Athletics in Winston-Salem. This role involves generating revenue through ticket sales for Men's Football and Basketball, engaging with donor prospects, and maintaining relationships and records in a fast-paced environment. Ideal candidates will possess a BA/BS degree with strong sales and customer service knowledge, excellent communication skills, and proficiency in Microsoft Office. This position requires a self-motivated individual who thrives in a collaborative atmosphere.

Qualifications

• Must have knowledge and ability to execute a consultative sales process.
• Unquestionable integrity and strong professional ethics are required.
• Proficiency in Microsoft Office Suite is necessary.

Responsibilities

• Generate revenue through ticket sales and donor cultivation.
• Meet or exceed sales goals through effective outreach and follow-ups.
• Maintain digital records of leads and sales activities.

Skills

Sales knowledge

Customer service

Interpersonal skills

Communication skills

Organizational skills

Education

BA/BS or equivalent experience

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

CRM software

Job description

Account Executive, Department of Athletics

Join to apply for the Account Executive, Department of Athletics role at Inside Higher Ed.

Job Description Summary

The Account Executive is responsible for revenue generation through Men’s Football/Basketball ticket sales and portfolio of annual fund prospects. The position includes season ticket sales, group tickets, hospitality/suite options, and development responsibilities such as acquisition, renewal upgrades, and major gift qualification.

Essential Functions

• Meets or exceeds sales goals by initiating outbound phone contact, emails, and texts with prospective ticket buyers and selling ticketing solutions.
• Maintains a high level of qualified sales activity.
• Attracts new business through referrals and other prospecting activities.
• Qualifies, cultivates, solicits, and stewards assigned donor prospects.
• Maintains up-to-date digital records of leads, prospects, sales activities, and customer account information using Wake Forest Ticket Sales Team computer tools and databases.
• Provides professional customer service and post‑sales follow‑up.
• Assists with other University projects and events as needed.
• Responsible for working events and home games such as Wake Forest Men’s Basketball and Football home games.

Required Education, Knowledge, Skills, Abilities

• BA/BS with working knowledge of sales and customer service. An equivalent combination of education and experience may be accepted.
• Knowledge and ability to execute a consultative sales process from lead generation to implementation and customer support.
• Unquestionable integrity and a strong sense of professional ethics.
• Mature, professional, and respectful demeanor.
• Evidence of being self‑starting, self‑motivating, organized, entrepreneurial and creative in formulating and presenting solutions to customers over the phone.
• Proficiency in Microsoft Word, Outlook and Excel and familiarity with CRM software solutions.
• Strong interpersonal, communication, presentation, and listening skills.
• Ability to research and organize information and data accurately and with an attention to detail.
• Ability to prioritize and to execute multiple tasks in a time‑sensitive, pressurized environment.
• Ability to work independently and as part of a team.
• Receptive to coaching, following instructions and executing directives.
• Ability to support a rotating work schedule as needed.
• Ability to meet requirements of the University's automobile insurance.
• Light work; exerting up to 20 pounds of force occasionally and/or a negligible amount of force constantly to move objects. Close visual acuity. Subject to a full range of physical activities, noise, and inside/outside environmental conditions. Not substantially exposed to adverse environmental conditions.

Preferred Education, Knowledge, Skills, Abilities

• Previous sales experience.

Accountabilities

• Responsible for own work.

Equal Opportunity Statement

The University is an equal opportunity employer and welcomes all qualified candidates to apply without regard to race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and military or veteran status.

Accommodations for Applicants

If you are an individual with a disability and need an accommodation to participate in the application or interview process, please contact [e-mail] or [phone].