Account Executive, Care Management

OpenLoop Health; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

OpenLoop Health is seeking an Account Executive, Enterprise Health Partnerships to own the sales cycle across a defined portfolio of prospective customers. You will conduct outbound prospecting and discovery, position OpenLoop’s telehealth platform to healthcare and digital health organizations, and coordinate internal resources to move opportunities forward.

This role targets a commercially driven seller who can build pipeline, manage multiple stakeholders, and close sophisticated opportunities

Qualifications

• 3+ years of B2B sales experience, including owning a quota and closing new business.
• Experience managing a sales process from prospecting through close.
• Comfort generating your own pipeline rather than relying only on inbound opportunities.
• Ability to learn a complex product and communicate its value credibly.
• Strong discovery questions to connect needs to business outcomes.

Responsibilities

• Build Pipeline: identify and engage prospective customers through outbound research.
• Own Your Sales Cycle: manage opportunities from outreach to close.
• Run Strong Discovery: understand prospect business model, pain points, buying process, and goals.
• Position OpenLoop's Solutions: communicate platform capabilities to solve customer problems.
• Multi-Thread Opportunities: build relationships with multiple stakeholders.
• Drive Deals Forward: maintain next steps, remove blockers, involve internal teams when needed.
• Negotiate Thoughtfully: balance customer value with business objectives.
• Maintain Pipeline Discipline: keep CRM data and forecasts accurate.
• Collaborate to Win: share feedback with broader organization.
• Other duties as assigned.

Skills

B2B sales

Pipeline development

Account management

CRM hygiene

Job description

About OpenLoop

OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring care anywhere. Our telehealth support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states.

OpenLoop's mission is to bring care anywhere by powering telehealth solutions at scale. We empower brands and organizations to launch compliant virtual care in weeks, not months.

As an Account Executive, Enterprise Health Partnerships, you'll own the sales cycle across a defined portfolio of prospective customers, from outbound prospecting and discovery through proposal, negotiation, and close.

You'll work with healthcare and digital health organizations to understand their business and operational needs, position OpenLoop's platform and services against those needs, and coordinate the right internal resources to move opportunities forward.

This role is ideal for a commercially driven seller who enjoys building pipeline, developing customer relationships, learning a complex product, and owning their number. You'll have the opportunity to develop your enterprise selling skills while working alongside experienced leaders and cross-functional partners on larger and more complex opportunities.

This is intentionally a more execution-focused version of the L8 role, which is expected to independently build pipeline strategy, navigate sophisticated procurement, sell technical platform capabilities, and help shape the GTM motion.

What You'll Do

• Build Pipeline: Proactively identify and engage prospective customers within OpenLoop's target market through thoughtful outbound prospecting and account research.

• Own Your Sales Cycle: Manage opportunities from initial outreach through discovery, proposal, negotiation, and close.

• Run Strong Discovery: Understand a prospect's business model, pain points, current workflows, buying process, and goals before recommending a solution.

• Position OpenLoop's Solutions: Develop enough fluency across OpenLoop's platform, services, APIs, and integrations to clearly communicate how our capabilities solve customer problems.

• Multi-Thread Opportunities: Develop relationships with multiple stakeholders and understand who influences, evaluates, and ultimately approves a purchase.

• Drive Deals Forward: Maintain clear next steps, identify blockers early, and bring in Legal, Product, Solutions, leadership, or other internal partners when needed.

• Negotiate Thoughtfully: Participate in commercial negotiations while maintaining a focus on customer value and OpenLoop's business objectives.

• Maintain Pipeline Discipline: Keep CRM data, next steps, opportunity stages, and forecasts accurate and current.

• Collaborate to Win: Work effectively with internal partners and share relevant prospect and market feedback with the broader organization.

• Other duties as assigned.

Who You Are

• You have 3-5+ years of B2B sales experience, ideally including experience owning a quota and closing new business.

• You have experience managing a sales process from prospecting through close.

• You are comfortable proactively generating your own pipeline rather than relying entirely on inbound opportunities.

• You are curious and can learn a complex product well enough to communicate its value credibly.

• You ask strong discovery questions and connect customer needs to business outcomes rather than relying on a feature pitch.

• You are comfortable engaging multiple stakeholders within an account.

• You know when you can answer a customer question yourself and when you need to bring in an internal expert.

• You are organized and disciplined about CRM hygiene, pipeline management, and follow-up.

• You respond well to coaching and actively apply feedback.

• You thrive in a fast-moving environment where processes continue to evolve.

Our Company

We have a relatively flat organizational structure here at OpenLoop. Everyone is encouraged to bring ideas to the table and make things happen. This fits in well with our core values of Autonomy, Competence and Belonging, as we want everyone to feel empowered and supported to do their best work.

Sound like a good fit? We'll love to meet you.