Account Executive - Business Development

Kraft Group LLC; Foxborough (MA); On-site; USD 42,000 - 68,000; Full time

Job summary

Kraft Group LLC is seeking an Account Executive - Business Development to sell New England Revolution ticket inventory and build strong client relationships. You will maintain CRM records, process orders via Archtics, and assist with game-day events, aiming to boost season seat holders and group buyers while delivering superior customer service.

The role emphasizes communication, organization, and the ability to manage multiple timelines in a fast-paced environment within a normal office setting.

Qualifications

• Bachelor's degree preferred.
• 0-2 years of related sales experience preferred.
• Must have excellent written and oral communication skills.
• Must be able to manage multiple timelines in a fast-paced environment.
• Must also be highly computer proficient and skilled with databases and spreadsheets.
• Must be well organized and maintain a professional, courteous posture with team members and customers.

Responsibilities

• Sell Revolution sales products to prospective buyers and provide post-sale service.
• Maintain accurate CRM records and perform follow-up to close sales.
• Process orders using Archtics and Revolution intranet; complete forms and deliver purchased elements.
• Assist in planning and execution of Revolution events on game days.
• Meet weekly with management to evaluate results and drive new business.
• Handle special projects as needed.

Skills

Communication skills

Multitasking

Computer proficiency

Organization

Sales experience

Education

Bachelor's degree preferred

Tools

CRM systems

Archtics

Microsoft Excel

Databases

Job description

SUMMARY:

The Account Executive - Business Development position is part of a team assigned to the sales of all New England Revolution ticket inventory. The Account Executive - Business Development will maintain contact with the client via phone, outside appointments, and in-stadium visits. The overall objective of the position is to increase the number of season seat holders/group buyers by providing a superior customer experience thru excellent customer service and developing and maintain a close relationship between the client and the Revolution.

DUTIES & RESPONSIBILITIES:

1. Sell Revolution sales products to a wide variety of prospective buyers and provide excellent customer service after the sale to those customers.
2. Maintain accurate Customer Relationship Management (CRM) records and perform all necessary follow up with customers to close sales.
3. Process orders by using the Archtics ticketing system and the Revolution intranet. Take all necessary steps and fill out all required forms/computer documents in a timely manner to complete the sale and ensure the proper delivery of all purchased package elements to the customer.
4. Assist in the planning and execution of Revolution elements on game days and at Revolution events.
5. Meet weekly with management to evaluate results, establish best processes and strategies for driving new business.
6. Special projects and assignments as business dictates.

SUPERVISORY RESPONSIBILITIES

• This position has no supervisory responsibilities.

SKILLS AND QUALIFICATIONS

• Bachelor's degree preferred
• 0-2 years of related sales experience preferred
• Must have excellent written and oral communication skills.
• Must be able to manage multiple timelines in a fast-paced, deadline-oriented environment.
• Must also be highly computer proficient and skilled working with databases and spreadsheets.
• Must be well organized and maintain a professional, courteous posture with team members and customers

PHYSICAL DEMANDS

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

WORK ENVIRONMENT

• Normal office environment.

CERTIFICATES, LICENSES, REGISTRATIONS

• SafeSport

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

This company is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.