Account Executive

Ensemble IP; Washington (District of Columbia); Remote; USD 70,000 - 90,000; Full time

Job summary

Ensemble IP is seeking a full-time Account Executive to drive sales for their AI-driven patent search platform, Quartet. The role involves negotiating contracts, identifying leads, and ensuring customer satisfaction. Join a collaborative team focused on innovation in the IP industry.

Qualifications

• 2+ years of experience in IP Platform sales, preferably with patent search platforms.
• Ability to travel for customer meetings and conference attendance.

Responsibilities

• Negotiate and close annual subscription contracts for the Quartet patent search platform.
• Identify and qualify leads, communicate product features and benefits.
• Ensure product adoption, customer satisfaction, and retention.

Skills

Sales

Negotiation

Customer Satisfaction

Education

Bachelor's Degree

Tools

HubSpot

Job description

We are…

We are Ensemble IP, a forward-thinking team of IP Industry veterans building an AI-centric approach to patent search and analysis. We provide both patent search services and an industry-leading AI-driven patent search platform calledQuartet. Quartet is used by professional patent searchers, patent lawyers, patent managers at companies, patent examiners at government patent offices, R&D managers, and corporate inventors who are engineers and scientists

We have a fast-paced collaborative culture focused on delighting our customers with high quality products and fantastic service. Every single one of us is an integral part of the mission and we believe in working together to meet our goals. We enjoy our work and are passionate about our mission; we have fun each day and take satisfaction in a job well done. We are a virtual organization and use technology platforms to communicate and effectively work together across locations and time zones.

You are…

You are looking for a full-time role as a direct employee in a small company out to change our industry. You have directly relevant past experience in planning and executing business to business platform sales efforts. You have demonstrated success in initiating sales, capturing customer requirements, identifying and communicating customer demands, negotiating large and small contracts, and closing both individual and enterprise sales.

The role...

The account executive reports to the CEO and is directly responsible for generating initial and renewal subscription sales for Quartet. You have responsibility for account planning, sales execution, and deal closing. You will participate in virtual and in-person marketing activities such as webinars and conferences.

The responsibilities...

• Negotiate and close annual subscription contracts for the Quartet patent search platform.
• Identify and qualify leads, communicate the product features and benefits to the appropriate customer prospects.
• Communicate technical and business benefits of multi-faceted AI-enabled product platform.
• Ensure product adoption, customer satisfaction, and retention.
• Monitor Quartet usage by customer and contact and identify follow-on subscription opportunities (for more usage and more subscrptions within the organization.
• Ensure accurate customer records and interactions, using HubSpot.
• Share ongoing customer and prospect feedback with product development team and participate in product roadmap meetings.
• Support marketing efforts including conference and webinar planning, participation, and follow-up communication.

Required skills and qualifications

• 2 or more years of experience in IP Platform sales, preferably with patent search platforms.
• Experience with Hubspot is preferred.
• Bachelor's Degree
• Ability to travel for customer meetings and conference attendance as needed (Expected to be less than 20% travel).