Account Executive

Acrisure; Towson (MD); On-site; USD 70,000 - 95,000; Full time

Job summary

Acrisure is seeking an Account Manager to support a large commercial insurance book of business. You will partner with a high-performing Producer and serve as the primary contact for clients, handling account servicing, renewals, carrier relationships, and retention.

The role focuses on relationship management, client support, and maintaining strong client connections across a diverse portfolio. This is an excellent opportunity for an experienced insurance professional who enjoys client

Qualifications

• Active Property & Casualty license required or ability to obtain.
• Bachelor's degree beneficial.
• Professional insurance designations such as CIC, CISR, CRM, ARM, or CPCU beneficial.

Responsibilities

• Serve as a primary day-to-day contact for assigned commercial insurance clients.
• Build and maintain strong client relationships through proactive communication and exceptional service.
• Manage policy changes, endorsements, certificates of insurance, audits, cancellations, reinstatements, and other account servicing activities.
• Partner with the Producer to support client retention and long-term account growth.
• Coordinate renewal activities with underwriting information, loss runs, and supporting documentation.
• Review policies for accuracy and assist with coverage questions and renewal recommendations.

Skills

Client relationship management

Communication skills

Multitasking

Organizational skills

Team collaboration

Education

Active Property & Casualty license

Bachelor's degree beneficial

Professional insurance designations beneficial

Tools

Agency management systems

Microsoft Office

Job description

A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services, and more.

In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.

JOB SUMMARY

Acrisure is seeking an Account Manager to support a large and growing commercial insurance book of business. This role will partner closely with a high-performing Producer and serve as a primary point of contact for clients, helping manage account servicing, renewals, carrier relationships, and overall client retention.

The Account Manager will play a key role in maintaining strong client relationships while ensuring exceptional service and responsiveness across a diverse portfolio of commercial accounts. This position is focused on relationship management, account retention, and client support.

This is an excellent opportunity for an experienced insurance professional who enjoys working directly with clients, solving problems, and serving as a trusted advisor throughout the insurance lifecycle.

RESPONSIBILITIES

• Serve as a primary day-to-day contact for assigned commercial insurance clients
• Build and maintain strong client relationships through proactive communication and exceptional service
• Manage policy changes, endorsements, certificates of insurance, audits, cancellations, reinstatments, and other account servicing activities
• Partner closely with the Producer to support client retention and long-term account growth
• Coordinate renewal activities, including gathering underwriting information, loss runs, exposure data, and supporting documentation
• Work with carrier partners and internal teams to secure competitive coverage solutions and execute renewal strategies
• Review policies and endorsements for accuracy and completeness
• Assist clients with coverage questions and help explain policy provisions, coverage changes, and renewal recommendations
• Maintain accurate documentation within agency management systems
• Coordinate with internal service, marketing, claims, and underwriting teams to support client needs
• Assist with billing inquiries and policy-related questions
• Perform additional duties and projects as assigned

REQUIREMENTS

• 5+ years of commercial insurance experience
• Experience supporting or managing commercial insurance accounts highly beneficial
• Commercial auto, transportation, or trucking insurance experience beneficial
• Strong client relationship management and customer service skills
• Ability to build trust and maintain long-term client relationships
• Experience working directly with clients, carriers, underwriters, and producers
• Excellent verbal and written communication skills
• Ability to manage multiple priorities and deadlines in a fast-paced environment
• Strong organizational skills and attention to detail
• Proficiency with agency management systems and Microsoft Office applications

EDUCATION AND LICENSES

• Active Property & Casualty license required or ability to obtain as required
• Bachelor's degree beneficial
• Professional insurance designations such as CIC, CISR, CRM, ARM, or CPCU beneficial