Commercial Lines Enterprise Account Executive

Acrisure; Grand Rapids (MI); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with immediate vesting

Generous paid time off and holidays

Job summary

A leading fintech firm is seeking an Account Executive in Grand Rapids, MI. This role focuses on delivering exceptional service and innovative insurance solutions while managing and growing a portfolio of commercial clients. Ideal candidates will have excellent communication skills and a proven track record in insurance sales. Join this dynamic team and contribute to a growing community, supported by extensive employee benefits including wellness programs and financial plans.

Qualifications

• Must have a high level of understanding accounting or strong math skills.
• Ability to demonstrate advanced level proficiency with technology including MS Office.
• Complies with continuing education requirements for agent licensing.

Responsibilities

• Build and maintain strong, trust-based relationships with clients and prospects.
• Identify new business opportunities and cross-sell additional products.
• Conduct thorough needs assessments and deliver customized solutions.
• Negotiate terms and coverage with underwriters.
• Ensure compliance with industry regulations and company policies.

Skills

Communication skills

Critical thinking

Math skills

Attention to detail

Ability to adapt to change

Education

Bachelor’s degree

5+ years of commercial insurance experience

Tools

MS Office

Agency Management Systems

Job description

Overview

About Acrisure

A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.

Acrisure has grown significantly in the last twelve years, increasing revenue from $38 million to nearly $5 billion and employing over 19,000 colleagues in more than 20 countries. Built on entrepreneurial spirit, we prioritize leadership, accountability, and collaboration to empower our teams to operate at the highest levels.

Job Summary

Acrisure is seeking an Account Executive to join our growing team. The Account Executive delivers exceptional service and innovative insurance solutions to clients. You will manage and grow a portfolio of commercial clients, ensuring their insurance needs are met with precision and professionalism. You will leverage your expertise in insurance sales and marketing to develop tailored solutions that maximize client value and foster long-term relationships. As an Account Executive, you will:

Collaborate closely with a Client Advisor to acquire and retain clients and execute the Total Client Sales Process; perform more complex responsibilities and act as the primary point of contact for clients; develop action plans to reach client goals and suggest potential upgrades to grow or diversify your client portfolio. Your deep understanding of commercial lines of business will be instrumental in identifying client needs and presenting comprehensive insurance and fintech solutions that address current and future risks. Our ideal candidate is proactive, driven, and has a proven track record in insurance sales, excellent communication skills, and a passion for delivering superior client experiences.

Responsibilities

• Building and maintaining strong, trust-based relationships with clients and prospects
• Identifying new business opportunities and cross-selling additional products and services
• Consistently meet and exceed individual sales goals and revenue targets through account development and prospecting new business from existing clients and identified target groups
• Conducting thorough needs assessments and delivering customized insurance and total client solutions
• Negotiating terms and coverage with underwriters and carriers
• Ensuring compliance with industry regulations and company policies
• Providing exceptional customer service and support throughout the client lifecycle
• Collect detailed risk and underwriting information including survey data and loss history
• Develop and deliver formal proposals of insurance including details of coverage, limits, deductibles, and other pertinent information
• Collaborate with Account Manager to ensure complete company submissions and account service, including claims issues
• Capability to assemble industry-standard ACORD applications via our Agency Management System, supplemental applications, review loss runs, and develop a narrative of the account with claims data analytics
• Secure quotes, negotiate premiums and commissions, prepare proposals and presentations
• Bind coverage, prepare binders, and delegate certificates
• Ability to provide contract review
• Process policy changes and corresponding documents
• Proficient in carrier websites for rating, billing, processing changes, and loss retrieval
• Meet with clients as needed or directed by client advisor
• Participate in carrier/wholesaler meetings for relationship development
• Serve as technical expert, assisting insureds and department members to resolve complex issues

Requirements

• Able to function independently and as part of a team
• Fully competent in applying established standards and works with guidance or direct supervision by exception
• Demonstrated ability to lead projects and teams effectively, including delegating tasks to team members, coordinating efforts across departments, and ensuring timely and successful completion of objectives
• Demonstrated verbal and written communication skills including correct grammar, spelling, and punctuation
• Must have a high level of understanding accounting or strong math skills
• High degree of critical thinking; ability to problem solve when the answer is not readily apparent
• Demonstrated attention to detail, producing outcomes with minimal errors
• Ability to adapt well to change in direction and priority in a fast-paced environment
• Ability to demonstrate advanced level proficiency with a variety of technology including MS Office
• Knowledge of Agency Management Systems; Applied Epic a plus
• Complies with continuing education requirements for agent licensing as well as professional designations
• Keeps informed regarding industry information, new production information, coverages, and technology to continually improve knowledge and stay current

Education and Experience

• Bachelor’s degree and/or 5+ years of commercial insurance experience or recognized equivalent
• Hold and maintain appropriate state Property and Casualty Insurance License(s) or obtain within 90 days of hire date
• Initiate, obtain, and maintain CIC, CPCU or other advanced designations

Hybrid

Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

Why Join Us

At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.

Acrisure has pledged more than $22 million through partnerships with Corewell Health Helen DeVos Children’s Hospital, UPMC Children’s Hospital, and Blythedale Children’s Hospital.

Employee Benefits

We offer a comprehensive suite of benefits and perks, including:

• Physical Wellness: Medical, dental, and vision insurance; life and disability insurance; fertility benefits; wellness resources; paid sick time
• Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); Calm app subscription
• Financial Wellness: 401(k) with immediate vesting; HSA and FSA options; commuter benefits; employee discounts
• Family Care: Paid parental leave; legal plan options; pet insurance

Note: This list is not exhaustive of all benefits. Eligibility and waiting periods may apply. Benefits may vary by location.

Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting [e-mail].

California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.

Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.

Welcome, your new opportunity awaits you.