Account Executive

Confidential; Tampa (FL); On-site; USD 90,000 - 110,000; Full time

Job summary

Confidential in Tampa seeks an Account Executive to grow a dedicated portfolio of multi-family rental clients. You will blend relationship management with sales performance, driving portfolio growth and client satisfaction through on-site visits and strategic planning.

The role emphasizes field work in the Tampa region with some travel, targeting new business and expanding existing accounts while maintaining high NPS across the portfolio.

Qualifications

• 5+ years of proven success in B2B client portfolio management or sales, ideally within property management, renovations, construction, or real estate.
• Demonstrated ability to meet or exceed sales targets while maintaining high client satisfaction.
• Strong relationship-building and negotiation skills with a client-centric mindset.
• Ability to build an actionable plan and follow through with professional persistence to achieve measurable results.

Responsibilities

• Serve as the primary point of contact for an assigned portfolio of clients, ensuring their needs are understood and addressed across the organization.
• Develop and maintain long-term relationships with key stakeholders within client organizations, from site teams through regional and national leadership.
• Conduct regular check-ins, business reviews, and site visits to sustain satisfaction, protect retention, and surface growth opportunities.
• Coordinate with internal teams so they are informed and aligned on each relationship.

Skills

Client relationship management

Sales ability

Negotiation

Communication

CRM software

Field sales

Travel willingness

Strategic planning

Tools

CRM software

Sales forecasting tools

Job description

We are a full-service renovation general contractor specializing in rent-ready suite turns, common area renovations, and maintenance for the multi-family rental industry. Our US business is the growth arm of an established North American operation, combining proprietary renovation software, dedicated project management, and integrated manufacturing to deliver savings in both time and cost.

This is a business built on relationships rather than transactions:

• Client relationships that span 10 to 20 years, with roughly 90% of annual business coming from existing accounts
• 150+ properties serviced annually
• Double-digit year-over-year revenue growth in the US market
• A client base that includes national multifamily owners and top-tier property management groups

This is a confidential search. The hiring company will be disclosed to candidates early in the interview process.

The Role

Reporting to the Senior Vice President, Sales & Marketing, the Account Executive is responsible for managing and growing a dedicated portfolio of multi-family rental clients across the Tampa market. The role blends relationship management, sales performance, and client experience, and success is measured by portfolio growth, client retention, and Net Promoter Score (NPS).

We are looking for a client-centric professional who is comfortable in the field, credible with regional and national property management stakeholders, and able to grow existing accounts while opening new ones.

Territory and Travel

• Approximately 80% of time in the Greater Tampa area
• Approximately 20% of time within a 100-mile radius of Tampa
• A balanced inside and outside sales portfolio (roughly 50/50), including regular on-site customer and project visits

Key Responsibilities

Client Relationship Management

• Serve as the primary point of contact for an assigned portfolio of clients, ensuring their needs are understood and addressed across the organization
• Develop and maintain long‑term relationships with key stakeholders within client organizations, from site teams through regional and national leadership
• Conduct regular check‑ins, business reviews, and site visits to sustain satisfaction, protect retention, and surface growth opportunities
• Coordinate with internal client experience, project management, operations, and finance teams so they are informed and aligned on each relationship
• Document all pertinent client interactions and pipeline activity in the CRM

Sales and Growth

• Partner with the SVP, Sales & Marketing to meet and exceed sales targets by closing new business, onboarding new buildings, increasing conversion within existing buildings, and cross‑selling additional service lines
• Identify, prospect, and convert new business opportunities, building and maintaining a healthy pipeline in the multi‑family segment and adjacent segments including government and affordable housing, healthcare, and hospitality
• Manage a full pipeline from lead generation through close, with accurate forecasting and consistent follow‑up against quarterly and annual targets
• Collaborate with sales, business operations, client service, and field services teams to build client‑specific growth strategies

Client Experience and NPS

• Spend time in the field reviewing active projects, acting as the eyes and ears for clients and identifying issues before they do
• Own the client experience across the portfolio, driving positive NPS outcomes at every touchpoint
• Define and manage the communication approach with each client in the portfolio
• Work proactively with operations, client service, and field services teams to resolve concerns quickly and maintain high satisfaction

Reporting and Collaboration

• Provide client insights and feedback that inform operational improvements and strategic decisions
• Partner with business development, client service, business operations, and field service teams on client engagement initiatives
• Prepare and present regular updates on client performance, sales progress, and NPS results to executive leadership

Qualifications

• 5+ years of proven success in B2B client portfolio management or sales, ideally within property management, renovations, construction, or real estate
• Demonstrated ability to meet or exceed sales targets while maintaining high client satisfaction
• Strong relationship‑building and negotiation skills with a client‑centric mindset
• Ability to build an actionable plan and follow through with professional persistence to achieve measurable results
• Excellent communication, negotiation, financial, and problem‑solving skills
• Proficiency with CRM software and pipeline or sales tracking tools
• Self‑motivated and results‑driven, effective in a fast‑paced, field‑based sales environment
• Valid driver’s license and reliable transportation for daily travel within the territory

Considered an Asset

• Knowledge of the multi‑family rental, government or affordable housing, or renovation industry
• Existing relationships with property management groups or multifamily owners in the Tampa market

Compensation:

• Base Salary: $90,000–$110,000 per year, plus commission and a discretionary bonus