Account Executive

MetLife; San Francisco (CA); On-site; USD 120,000 - 160,000; Full time

Job summary

MetLife in San Francisco seeks an experienced Regional Markets account executive to support growth by serving U.S.-based employers with under 5,000 employees. You will engage with advisors, manage accounts, and upsell services while collaborating with marketing, client services, and other departments.

The role emphasizes relationship-building, solution selling, and strategic leadership in a dynamic, fast-paced environment.

Qualifications

• Experience in group benefit sales and/or after-sales service with a proven track record.
• Valid Life & Health and Property & Casualty licenses, or ability to obtain within 90 days.
• Strong customer service, communication, interpersonal skills—including public speaking, negotiating, influencing, and networking.
• Excellent listening skills and problem-solving abilities.
• Strategic and creative thinking.
• Strong financial acumen and attention to product earnings.
• Independent, adaptable, and motivated in fast-paced multitasking environments.
• Change management leadership in a matrixed environment.
• Willingness to travel 25-50% locally.

Responsibilities

• Engage with advisors in a defined territory and improve employers’ insurance offerings.
• Lead and assist in account management and creation.
• Build lasting relationships with local consultants and brokers to grow our book of business.
• Recognize occasions to upsell and offer new services to existing clients.
• Collaborate with marketing, communication, and client services teams to develop new skills and sales knowledge.

Skills

Group benefits sales

Customer service

Communication

Negotiation

Public speaking

Influencing

Networking

Active listening

Problem solving

Strategic thinking

Creative thinking

Financial acumen

Attention to detail

Self-motivation

Adaptability

Cross-functional leadership

Education

Life & Health license

Property & Casualty license

Job description

The Team You Will Join

As a Regional Markets account executive, you’ll play a critical role in supporting MetLife’s growth. This team provides global benefits, sales, and solutions to U.S.-based employers with fewer than 5,000 employees—and with over 15,000 customers, it generates approximately $1.1 billion in annual sales and $4+ billion in revenue. Industry-wide, this $52 billion market typically grows 3-4%—but thanks to our exceptional team, MetLife consistently achieves 6-7% growth.

You’ll help us maintain this momentum, working closely with advisors to small and regional businesses who want to expand their employee benefits. At the same time, you’ll work collaboratively with various other departments, allowing you to explore new career possibilities and develop new strengths.

The Opportunity

• Engage with advisors within a defined territory and find solutions that improve employers’ insurance offerings—providing more people with quality insurance that works for them
• Lead and assist in account management and creation
• Build lasting relationships with local consultants and brokers to grow our book of business
• Recognize occasions to upsell and offer new services to existing clients
• Collaborate with colleagues on marketing, communication, and client services initiatives, developing new skills to complement your sales knowledge

About You

You are a detail-oriented professional with a passion for people. You thrive on meaningful interactions with others, whether it's gaining a deeper understanding of challenges they’re facing or working collaboratively to solve a problem. This affinity extends to your workplace community as well, and you strive to refine your skills while encouraging others.

Your previous sales experience has allowed you to hone your expertise, but you find yourself craving an atmosphere where you can broaden your horizons—maybe even make improvements that will impact your industry for years to come.

You’re looking for MetLife. Here’s what we’re looking for from you:

What You Need To Succeed (Required Qualifications)

• Experience in group benefit sales and/or after-sales service—with a proven track record of success
• Valid Life & Health and Property & Casualty licenses, or the ability to obtain within 90 days of hire.
• Stellar customer service, communication, and interpersonal skills—including public speaking, negotiating, influencing, and networking savvy
• Finely tuned listening skills, complemented by a masterful talent for solving problems
• Strategic and creative thinking skills
• Keen financial acumen and attention to detail, particularly concerning product earnings
• Motivated, independent, and adaptable working style, with the ability to thrive in fast-paced situations that require multitasking and prioritization
• Accomplished change management leader, able to operate effectively in a highly matrixed environment
• This role requires 25-50% local/market travel to engage with clients face-to-face!