Account Executive

Booking.com; Ohio; On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Pension plan

Annual paid time off

Parental leave

Discounts & Wallet credits

Online learning platforms

Job summary

Booking.com is seeking a proactive Partner Manager who will connect with regional accommodation providers, act as their trusted advisor, and ensure they feel valued and supported. You will analyze internal data to identify growth opportunities, lead regular performance conversations, and help partners deliver better availability and pricing for travelers.

You will drive partner events and trainings, coordinate with internal teams, and expand our network while maintaining a high standard of

Qualifications

• Experience in partner-facing roles.
• Strong communication and analytical skills.
• Ability to travel/commute to office and regional hubs.

Responsibilities

• Proactively connect with partners across the region via phone and internal channels.
• Be the trusted point of contact for a portfolio of accommodation providers, offering support and guidance.
• Lead regular performance-focused conversations to drive growth and optimize availability and pricing.

Skills

Partnership management

Relationship building

Data analysis

Phone communication

Job description

• You will proactively connect with our partners across the region through vibrant phone conversations and our internal communication channels. Your insights and mentorship will be instrumental in crafting their success within the Booking.com ecosystem
• Become the trusted point of contact for a dedicated portfolio of accommodation providers. You will be their authority, answering their questions, providing unwavering support, and ensuring they feel valued and empowered every step of the way
• You’ll champion strong, lasting relationships by engaging in regular performance-focused conversations. Your proactive outreach will ensure our partners consistently offer our customers the best availability and most competitive pricing, crafting an outcome where everybody wins
• Immerse yourself in the world of Booking.com’s innovative products and services. You’ll become a knowledgeable advocate, effortlessly explaining their benefits and demonstrating how our partners can use them to improve their potential
• With a drive for opportunity, you’ll analyze internal data to identify and prioritize strategies that will elevate our partners’ performance and fuel Booking.com’s growth within the region
• Your ambitious spirit will shine as you identify and connect with exciting new potential partners, expanding our network and bringing even more incredible accommodations to our global audience
• You’ll tackle critical customer service issues related to your portfolio with agility and efficiency, ensuring swift and satisfactory resolutions for our partners and travelers alike
• Play a key role in organizing engaging events like workshops and webinars, empowering our partners with the knowledge and tools they need to thrive in the ever-evolving travel landscape

Benefits

• Health insurance
• Free access to Headspace for you and your loved ones
• Global Employee Assistance Program
• Meditation and Breastfeeding rooms at the office
• Booking Cares - 2 days per year to volunteer and learn
• Life insurance
• Disability insurance
• Pension plan
• Annual paid time off
• Parental leave - 22 weeks
• Grandparent leave - 10 days
• Care leave - 10 days
• Bereavement leave - up to 4 weeks
• Anniversary leave
• Working from Home Furniture and Ergonomic Support
• Working from Abroad - up to 20 days per year
• Discounts & Wallet credits to spend on our products
• Upgrade to Booking.com Genius Level 3
• Friends & Family Booking.com discount vouchers
• Free access to online learning platforms
• Development and mentorship programs to support career growth
• Access to trainings and workshops
• Team development opportunities
• Local discount programs
• Game rooms in offices
• On-site meals, coffee and snacks including vegan options

Your strong work ethic makes you self-directed and resourceful, taking initiative and finding innovative ways to succeedYour eye for accuracy and analytical abilities enable you to interpret data and recommend partners to make informed decisionsYou are required to live within a commutable distance from your assigned office locationYou have the ability to influence partners over the phone, expertly guiding them to implement valuable suggestionsProactive and flexible, readily adapting to changing priorities and comfortable working both independently and collaboratively within a teamYour exceptional interpersonal skills allow you to prioritize your workload optimally and lead your time with precisionAlways seeking effective strategies and focused on achieving tangible outcomesYou possess strong interpersonal skills, building rapport and fostering positive relationships effortlessly