Account Executive

Jekyll + Hyde Labs; Northville (MI); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health, dental and vision insurance

401(k)

Job summary

Jekyll + Hyde Labs is seeking an experienced Account Executive to lead client relationships and drive complex advertising campaigns for CPG brands. You will coordinate across strategy, creative, and media to ensure cohesive, performance-driven work that moves clients’ businesses forward.

This role requires strong communication and proactive problem-solving in a fast-paced agency setting. Based in Metro Detroit, this in-office position emphasizes ownership, leadership, and delivering smart ideas

Qualifications

• 3+ years of advertising agency account management experience.
• Experience with CPG, retail, integrated media, or consumer brands.
• Experience managing relationships with brick-and-mortar retail buyers.

Responsibilities

• Lead client relationships and serve as primary point of contact.
• Drive integrated campaigns from strategy through creative execution and media delivery.
• Collaborate cross-functionally with strategy, creative and media teams to ensure cohesive campaigns.
• Proactively solve problems, manage client expectations and navigate tight timelines.

Skills

Communication

Project management

Strategic thinking

Job description

Jekyll + Hyde Labs is looking for an experienced Account Executive who knows how to lead clients, move teams and keep complicated work moving forward.

For 30+ years, we've helped ambitious CPG brands turn great products into brands that win at retail. Our work sits at the intersection of strategy, creative, media and business growth - and our Account Executives sit right in the middle of it.

This is not a traffic-management role or a sales role. You'll own client relationships and help turn smart thinking into work that grows our clients' businesses.

What You'll Do

• Lead Client Relationships: Serve as the primary point of contact, leading conversations, building deep trust and managing direct communication with client stakeholders.
• Drive Integrated Projects: Oversee complex CPG marketing campaigns from initial strategy through creative execution and media delivery.
• Collaborate Cross-Functionally: Sit at the table with strategy, creative, and media teams to ensure cohesive campaign alignment.
• Solve Problems Proactively: Anticipate potential roadblocks, manage client expectations, and guide teams through tight retail timelines.

What We Are Looking For

• Communication: Proven ability to confidently lead client conversations, presentations, and strategic pitches.
• Project Mastery: Exceptional organizational skills to manage multiple complex accounts without losing sight of the details.

Curiosity: A natural, relentless curiosity about human behavior, metrics, and what makes a product successfully move off a retail shelf.

Strategic Mindset: A proactive, highly accountable thinker who doesn't just take orders, but knows when to push, when to listen, and how to deliver difficult news calmly under pressure.

Preferred Skills & Experience

• 3+ years of advertising agency account management experience.
• Prior experience working with CPG, retail, integrated media, or consumer brands.
• Background managing relationships with brick-and-mortar retail buyers.

What you'll find here:

• Ambitious clients with real business challenges
• Direct access to senior agency leadership
• A seat at the table across strategy, creative and media
• A small, collaborative team where good thinking gets heard
• The autonomy to lead instead of waiting for permission
• Health, dental and vision insurance
• 401(k)

We're not looking for someone who wants to simply manage accounts. We're looking for someone clients trust and teams want in the room.

This is an in-office role based in Metro Detroit, so you'll need to be local.