Founding Account Executive

Extend; New York (NY); On-site; USD 70,000 - 120,000; Full time

Job summary

Extend is looking for an exceptional Account Executive in New York to drive enterprise revenue growth. The role involves guiding technical prospects through document processing solutions, managing sales cycles, and forging long-term customer relationships. Ideal candidates are naturally curious, skilled in consultative selling, and have a founder mentality, thriving in a fast-paced startup environment.

Qualifications

• Naturally helpful with a curiosity about how things work.
• Ability to communicate authentically across all levels.
• Consultative selling approach and care for solving customer problems.

Responsibilities

• Lead end-to-end sales cycles and manage multiple teams.
• Conduct deep technical discovery to understand customer needs.
• Guide customers through implementation and deployment processes.

Skills

Consultative Selling

Clear Communication

Problem Solving

Curiosity

Job description

Extend is building a modern document processing cloud. We're on a mission to transform how the world’s most exciting companies work with unstructured data.

We're looking for an exceptional Account Executive to join our founding team and drive enterprise revenue growth as we scale from 7-figures to 8-figures in ARR. The job is simple — convert curiosity into closed-won deals, and build long-term relationships that turn customers into advocates.

Why you should consider joining

• We've grown revenue 15x last year to several million ARR, with our growth continuing to accelerate

• We have a product loved by users and being used in mission-critical flows at enterprises (Square, Zillow, Chime) and startups (Brex, Mercury, Checkr), and many more

• The market for document processing has expanded 1000x due to LLMs, and all existing solutions are low NPS

• We're punching well above our weight, supporting customer and revenue metrics with half the team size of other startups — everyone joining at this stage will have outsized impact

• We've raised our series A, de-risked the business, and our sales team has exceeded quota tremendously every quarter, but there's still tremendous upside ahead; now's the perfect time to join.

Role & Impact

The role is to guide technical prospects through the rapidly evolving OCR/LLM ecosystem, and help them understand if Extend is a good fit for their needs. You'll serve as a trusted advisor for document processing solutions - from initial proof-of-concepts, to mission-critical production deployments.

• You'll lead end to end sales cycles from education to implementation - all while navigating multiple teams (e.g. AI, Engineering, Product, Operations), use cases, and decision criteria

• You'll conduct deep technical discovery to understand existing infrastructure, in order to present tradeoffs and prescribe solutions that balance performance, cost, and complexity

• You’ll build champions and partner with them to design proof-of-concepts, demonstrate real-world impact, and secure executive buy-in for production rollout

• You’ll shepherd prospects through extensive Legal, Security, & Procurement processes - managing sensitive topics from data retention, to deployment strategies, to enterprise pricing models

• You’ll guide customers from signed contract to successful deployment - from regular office hours, to configuration recommendations, and workflow best practices, you will remain their go-to Extend advisor

• You'll capture & analyze signal from the field, and collaborate with our founding team to continue refining GTM & product strategies

Ideal Candidate Credentials

• You're naturally helpful and curious about how things work. You ask thoughtful questions and actually listen to the answers

• You can communicate clearly & authentically across all levels of an organization, from engineers to executives

• You have a consultative selling approach and genuinely care about solving customer problems, not just hitting quota

• You're comfortable pushing beyond your zone of competence, and remain positive when things don't go according to plan

• You have a founder mentality. No task is beneath you, and you thrive when the path isn't perfectly clear

• Above all, you're hungry to win and humble in the pursuit