Account Executive

Cents; New York (NY); On-site; USD 75,000 - 200,000; Full time

Benefits offered by this job

Equity

Unlimited PTO

Health benefits

Remote-friendly stipend

Work from home

Commuter benefits

Job summary

Cents is hiring an Account Executive in New York to lead the full sales cycle for laundromat and dry cleaning operators nationwide. You will engage BDR/SDR leads, direct opportunities, and self-sourced pipeline to close deals that transform operators’ businesses.

Ideal candidates have 2+ years in SaaS sales, comfort in fast-scaling startups, and proficiency with Salesforce, Dialpad, and Gong. This role emphasizes outbound effort, hunter mentality, and strong negotiation skills.

Qualifications

• 2+ years in a sales role, SaaS preferred.
• Comfortable working in a fast-scaling startup environment and thriving in ambiguity.
• Tech-savvy; quickly navigates sales tools and internal platforms.
• Experience with Salesforce, Dialpad, and Gong preferred.
• POS/payments experience is a plus.

Responsibilities

• Run the full sales cycle: demo, follow-up, negotiate, close.
• Work all lead sources: demos, direct opportunities, self-sourced pipeline.
• Make an intro call before every demo — no exceptions.
• Maintain a clean Salesforce with timely notes and handoffs.
• Help refine sales tactics and playbooks.

Skills

Hunter mentality

Cold outreach

Close mastery

Pipeline discipline

Salesforce hygiene

Consultative selling

Relentless & coachable

Education

2+ years in SaaS sales

Experience in startup environment

Tools

Salesforce

Gong

Dialpad

Chili Piper

Google Sheets

Claude

Slack

Job description

Overview

Want to be a part of a team revolutionizing and leading an entire industry with no real competition? The laundry industry is a $40+ billion dollar market, and the Cents platform is making it easier for laundromats, dry cleaners, and all garment care businesses to grow, manage, and understand their business. Backed by top-tier investors like Bessemer, Camber Creek, and Tiger Global, Cents is one of the fastest-growing vertical SaaS companies in the USA, and we're just getting started. Already profitable and growing incredibly quickly each year, we have entered the absolute best stage of being a startup. Cents is a New York-based technology company passionate about transforming the laundry industry and dedicated to enabling new ways of working, earning, and living. Cents is modernizing garment care businesses by providing an all-in-one, business-in-a-box platform to help operators start, manage, and grow their businesses. Our team is full of passionate technology experts obsessed with supporting and empowering SMBs. We feel the unique responsibility and opportunity we have to elevate an industry. We're adding great talent to help achieve this mission, and that's where you come in!

As an Account Executive at Cents, you're the engine behind new business growth. You own the full sales cycle — from the first demo to a signed deal — for laundromat and dry cleaning operators across the country. You'll work BDR/SDR-generated leads, direct booked opportunities, self-sourced pipeline, and CS round-robin leads to close deals that genuinely change how operators run their businesses. Your earning potential is limited only by your hustle — in a market where Cents is the undisputed leader.

• NYC candidates preferred

What You'll Do

• Run the full sales cycle: demo, follow-up, negotiation, close.
• Work all lead sources: BDR/SDR-generated demos, direct booked opportunities, CS round-robin leads, and self-sourced outbound.
• Make an intro call before every demo — no exceptions.
• Apply the T.A.O.M. framework (Time, Agenda, Outcome, Mutually Agreed) on every call.
• Schedule alignment calls during the sales process; set go-live expectations of 2–4 weeks.
• Pitch the full Cents product suite with bundled pricing as the primary close lever.
• Build and maintain a healthy pipeline; target 100+ outbound calls per week.
• Keep Salesforce fully notated before every handoff; follow billing date and BRF submission rules.
• Route all inbound LW/MOOPS opportunities through the distributor team workflow.
• Help refine the Sales Bible — document winning tactics to help the next generation of AEs succeed.

What We're Looking For

• Hunter Mentality: Proven track record running end-to-end sales cycles. You build your own book of business.
• Fearless Prospector: Cold outreach isn't just a task — it's a core skill. You make the calls and send the emails.
• Master of the Close: Skilled in deep discovery, needs analysis, and navigating price negotiations to get deals over the line.
• Pipeline Discipline: You build it, work it, close it. No hyper-fixating on a handful of accounts.
• Salesforce Hygiene: Non-negotiable — accurate stages, clean notes, no guesswork on handoff.
• Consultative Seller: You lead with operator pain points, not feature lists.
• Relentless & Coachable: High-drive, optimistic, and hungry for feedback because you know it sharpens your edge.

Qualifications

• 2+ years in a sales role (SaaS preferred).
• Creative, persistent, and passionate about sales with a dynamic personality.
• Comfortable working in a fast-scaling startup environment — you adapt quickly and thrive in ambiguity.
• Tech-savvy; navigates sales tools and internal platforms quickly.
• Experience with Salesforce, Dialpad, and Gong preferred.
• Outside or field sales experience a plus; prior POS/payments experience is nice to have.

Tools You'll Use

• Salesforce
• Gong
• Dialpad
• Chili Piper
• Google Sheets
• Claude
• Slack

Compensation

Base salary of $75,000 with On‑Target Earnings (OTE) of $200,000. OTE includes base salary plus commission for achieving 100% of sales targets.

Benefits

• Competitive salary
• Equity
• Unlimited PTO and paid holidays
• Health benefits, including medical, dental, vision, mental health support, parental leave, life and AD&D insurance, and disability
• 401(k)
• Work‑from‑home and commuter stipends
• Laundry reimbursements to support our customers' businesses
• Comprehensive training, learning, and development programming
• Access to hundreds of discounts and rewards from renowned vendors including deals on health & wellness, travel, dining, auto insurance, and so much more!