Account Executive

Pylon Labs

New York (NY)

On-site

USD 120,000 - 180,000

Full time

14 days+
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Benefits offered by this job

Medical benefits
401(k) retirement
Commuter benefits
Parental leave
Unlimited PTO
Annual offsite
Office meals

Job summary

Pylon is seeking a results-driven SaaS salesperson to own full-cycle inbound and outbound sales for B2B tech firms with under 500 employees.

You will source your own pipeline, run discovery, demos, 1–2 week trials, and close, with opportunity to engage larger accounts.

Based in SF or NYC and willing to work in-person, you’ll join a fast-growing team with strong benefits and a competitive pay plan. AI-driven products experience valued.

Qualifications

  • 2+ years of SaaS sales experience.
  • Experience selling $10k–$100k ARR deals.
  • Comfortable with outbound prospecting.
  • Able to sell differentiated, technical products.
  • Based in SF or NYC and willing to work in-person.

Responsibilities

  • Own full-cycle sales for inbound and outbound opportunities.
  • Source a portion of your own pipeline via outbound.
  • Sell to B2B tech companies (<500 employees) with exposure to larger accounts.
  • Run discovery, demos, trials (1–2 weeks), and close.

Skills

SaaS sales
Outbound sales
Deal closing
B2B tech
Account growth

Tools

Salesforce
Scratchpad
Salesbricks

Job description

Pylon is the only agentic support platform, purpose-built for B2B companies. For leaders scaling AI-native support teams, Pylon lets humans and agents collaborate on customer work – investigating, resolving, and acting on every signal across every channel that matters.

Unlike platforms built before the AI era, Pylon enriches every interaction with deep account-level context, automates the low impact customer work, and surfaces answers before your team even has to ask. The result: faster responses, happier customers, and a system that continuously improves itself.

We’re backed by a16z, BCV, General Catalyst, and Y Combinator. More than 1,500 companies including Linear, Cognition (makers of Devin), Modal Labs, and Incident.io run their support and customer success workflows on Pylon. We’re also featured on the Enterprise Tech 30 List.

The Role
  • Own full-cycle sales for inbound and outbound opportunities

  • Source a portion of your own pipeline via outbound

  • Sell to B2B tech companies (<500 employees), with exposure to larger accounts over time

  • Run discovery, demos, trials (1–2 weeks), and close

Requirements
  • 2+ years of SaaS sales experience

  • Experience selling $10k–$100k ARR deals

  • Comfortable with outbound prospecting

  • Able to sell differentiated, technical products

  • Based in SF or NYC and willing to work in-person

Nice to Haves
  • Sold into competitive markets

  • Experience selling to Support, Success, or Post-Sales teams

  • Familiarity with AI-driven products

Sales Stack
  • Salesforce

  • Scratchpad

  • Salesbricks

Benefits
  • Fully covered medical, dental, and vision insurance for employees
  • 401(k) retirement plan
  • Commuter benefits
  • Parental leave
  • 14 company holidays + unlimited PTO
  • Annual offsite
  • Lunch, dinner, and snacks at the office
  • Fitness stipend
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