Account Executive

Pylon

New York (NY)

On-site

USD 90,000 - 150,000

Full time

14 days+

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Benefits offered by this job

Full medical coverage

401(k)

Commuter benefits

Parental leave

Unlimited PTO

Annual offsite

Lunch & snacks

Fitness stipend

Job summary

Pylon, the agentic support platform, is seeking a results-driven SaaS sales professional to own full-cycle sales for inbound and outbound opportunities. You will prospect, discover, demo, and close deals with B2B tech companies (<500 employees), building a healthy pipeline and collaborating with product and marketing.

Based in SF or NYC, you’ll thrive selling differentiated, technical products, and you’ll be comfortable outbound prospecting while advancing larger accounts over time.

Qualifications

2+ years of SaaS sales experience
Experience selling $10k–$100k ARR deals
Comfortable with outbound prospecting
Able to sell differentiated, technical products
Based in SF or NYC and willing to work in-person

Responsibilities

Own full-cycle sales for inbound and outbound opportunities
Source a portion of your own pipeline via outbound
Sell to B2B tech companies (<500 employees), with exposure to larger accounts over time
Run discovery, demos, trials (1–2 weeks), and close

Skills

SaaS sales

Outbound prospecting

Account selling

Deal closing

Technical product selling

Tools

Salesforce

Scratchpad

Salesbricks

Job description

Pylon is the only agentic support platform, purpose-built for B2B companies. For leaders scaling AI-native support teams, Pylon lets humans and agents collaborate on customer work – investigating, resolving, and acting on every signal across every channel that matters.

Unlike platforms built before the AI era, Pylon enriches every interaction with deep account-level context, automates the low impact customer work, and surfaces answers before your team even has to ask. The result: faster responses, happier customers, and a system that continuously improves itself.

We're backed by a16z, BCV, General Catalyst, and Y Combinator. More than 1,500 companies including Linear, Cognition (makers of Devin), Modal Labs, and Incident.io run their support and customer success workflows on Pylon. We're also featured on the Enterprise Tech 30 List.

The Role

Own full-cycle sales for inbound and outbound opportunities
Source a portion of your own pipeline via outbound
Sell to B2B tech companies (<500 employees), with exposure to larger accounts over time
Run discovery, demos, trials (1–2 weeks), and close

Requirements