Account Executive

Akillion; Jacksonville (FL); Hybrid; USD 80,000 - 110,000; Full time

Benefits offered by this job

Medical coverage (80% of premium for I

Dental plans (optional)

Vision plans (optional)

Job summary

aKillion is seeking a skilled account manager to lead a portfolio of agency and white-label partners from onboarding through renewal. You will own the customer relationship and drive revenue growth through upsell and cross-sell across multiple product lines.

You will also guide partner success, build clear performance reports, and conduct business reviews. A data-driven, consultative approach with strong communication and organization is required. Hybrid/remote in the U.S. is supported.

Qualifications

• Experience retaining and growing SaaS accounts.
• Ability to upsell, cross-sell, and manage renewals.
• Strong data-driven reporting and KPI tracking.
• Excellent communication, both written and verbal.

Responsibilities

• Serve as primary point of contact for a portfolio of agency and white-label partners, owning the relationship from onboarding through renewal.
• Drive revenue from existing book of business through upsell and cross-sell — expanding partners into additional aKillion products and use cases.
• Own customer success: proactively guide partners toward outcomes, drive adoption, and reduce churn before it starts.
• Build and deliver performance reporting that shows partners the value aKillion is creating — and surfaces the next opportunity.
• Run regular business reviews, renewal conversations, and expansion pitches with confidence.
• Act as the voice of the partner internally — feeding product, support, and engineering the insights they need to serve accounts better.
• Hit and exceed revenue, retention, and expansion targets across your accounts.

Skills

Account management

Sales experience

Revenue mindset

Customer success

Data reporting

Communication skills

Relationship-building

Organization

CRM tools

Tools

HubSpot

Salesforce

Job description

The Beaches, Jacksonville Beach, FL, USA

Full-time

Hybrid/Remote

What You’ll Do

Serve as the primary point of contact for a portfolio of agency and white-label partners, owning the relationship from onboarding through renewal.

Drive revenue from our existing book of business through upsell and cross-sell — expanding partners into additional aKillion products and use cases.

Own customer success: proactively guide partners toward outcomes, drive adoption, and reduce churn before it starts.

Build and deliver performance reporting that shows partners the value aKillion is creating — and surfaces the next opportunity.

Run regular business reviews, renewal conversations, and expansion pitches with confidence.

Act as the voice of the partner internally — feeding product, support, and engineering the insights they need to serve accounts better.

Hit and exceed revenue, retention, and expansion targets across your accounts.

What You’ll Bring

Account management or sales experience — ideally in SaaS, technology, marketing, or agency environments — with a track record of retaining and growing accounts.

A revenue mindset — you’re comfortable being measured on upsell, cross-sell, and net revenue retention, and you know how to have a value conversation without being pushy.

Customer-success instincts — you anticipate needs, solve problems fast, and make partners feel genuinely supported.

Data and reporting fluency — you can pull together clear performance reports and use the numbers to tell a compelling story.

Excellent communication and relationship-building skills across written, verbal, and presentation settings.

Organization and follow-through — you manage many accounts at once without letting anything slip through the cracks.

U.S. work authorization. Comfortable working hybrid from our Jacksonville Beach, FL office or remotely within the U.S.

Bonus Points

Experience with agency partnerships, white-label, or reseller/channel models.

Familiarity with CRM tools (HubSpot, Salesforce) and reporting/BI dashboards.

A background in AI, automation, marketing tech, or messaging platforms.

Experience owning a revenue quota or a renewals/expansion number.

COMPENSATION & BENEFITS

Compensation is in line with or better than market rate, based on experience, with base salary plus commission. Benefits include medical coverage — with aKillion paying 80% of the premium for individual coverage and 50% for family coverage — plus optional dental and vision plans.