Account Executive

Mainfreight; City of Poughkeepsie (NY); Hybrid; USD 70,000 - 90,000; Full time

Job summary

Mainfreight is seeking an Account Executive for a full-time, hybrid role near Poughkeepsie, NY. You will manage a portfolio of customer accounts, develop new business opportunities, and coordinate with operations to ensure timely, accurate service delivery and client satisfaction.

Responsibilities include analyzing account performance, maintaining CRM records, supporting pricing and contract negotiations, and collaborating across Mainfreight’s global network to provide integrated supply chain

Qualifications

• Bachelor’s degree or equivalent in a related field.
• Strong relationship management and account development experience.
• Sales and negotiation capabilities in logistics or related services.
• Analytical skills to monitor account performance and prioritize tasks.
• Proficiency with MS Office and CRM systems.

Responsibilities

• Manage a portfolio of customer accounts and grow revenue.
• Prospect for new business opportunities and present proposals.
• Coordinate with operations to ensure service delivery and satisfaction.
• Regularly analyze account performance and address issues as needed.
• Support pricing, contract negotiations, and CRM documentation.

Skills

Relationship management

Business development

Analytical skills

Communication skills

CRM proficiency

Office software

Education

Bachelor’s degree in Business, Supply Chain, Logistics, or related field

Tools

CRM systems

Excel

PowerPoint

Word

Job description

Company Description Mainfreight is a global logistics company that sets ambitious goals and works collectively to achieve them. The organization delivers end-to-end supply chain services, including managed warehousing, domestic distribution, metro and wharf cartage, and international air and sea freight. With operations across the Americas, Asia, Australasia, Europe, and New Zealand, Mainfreight provides customers with access to an expanding logistics network. The company’s success is driven by the performance and development of its people, with a strong focus on building future leaders and cultivating long-term local relationships that add value to customer supply chains.

Role Description The Account Executive is a full-time, hybrid role based near Poughkeepsie, NY. This position is responsible for managing and growing a portfolio of customer accounts by understanding their logistics needs and aligning Mainfreight services to meet those requirements. Day-to-day tasks include prospecting new business opportunities, preparing and presenting proposals, and coordinating with operations teams to ensure service delivery and customer satisfaction. The Account Executive will regularly analyze account performance, address service issues, and follow up on shipments and projects to ensure timely and accurate execution. The role also involves maintaining accurate records in CRM systems, supporting pricing and contract negotiations, and collaborating with colleagues across Mainfreight’s global network to provide integrated supply chain solutions.

Qualifications

• Strong customer relationship management and account development skills, including the ability to build trust and maintain long-term partnerships.
• Sales and business development capabilities, such as prospecting, lead qualification, proposal creation, and negotiation for logistics or related services.
• Analytical and organizational skills to interpret data, monitor account performance, manage multiple projects, and prioritize time effectively.
• Clear written and verbal communication skills for customer presentations, internal collaboration, and documentation within CRM or similar systems.
• Familiarity with logistics, transportation, or supply chain operations (e.g., warehousing, distribution, freight) or a strong interest in learning these domains.
• Ability to work hybrid with occasional on-site in Latham, NY, collaborate in a team environment, and demonstrate initiative and resilience in a fast-paced setting.
• Bachelor’s degree in Business, Supply Chain, Logistics, or a related field, or equivalent combination of education and relevant experience.
• Proficiency with common office software (e.g., Excel, Word, PowerPoint) and comfort using CRM and other business systems.