Account Director, Digital

Concept Arts Inc.; Los Angeles (CA); On-site; USD 150,000 - 190,000; Full time

Job summary

Concept Arts Inc. is seeking an Account Director, Digital to lead client management and growth across Digital & Social initiatives in Los Angeles.

You will cultivate relationships with entertainment studios, streamers, and major brands, acting as the client advocate and ensuring projects align with brand strategy. Collaborate with the Creative Director to craft briefs, refine creative concepts, and manage budgets and timelines.

Qualifications

• Experience in managing high-value client relationships
• Strong ability to translate client needs into actionable briefs
• Excellent written and verbal communication across cross-functional teams
• Strategic thinking with market and brand awareness

Responsibilities

• Identify and drive new business initiatives to meet targets for Digital & Social
• Develop and manage a book of business with studios, streamers, or major brands
• Advocate for clients and align projects with brand strategy
• Write project briefs and co-lead internal meetings
• Evaluate and refine creative based on client brands
• Proactively communicate with client, creative, management and production teams to keep projects on schedule and budget
• Collaborate with Creative Director to ensure on-brand creative
• Prepare proposals including budgets and timelines and negotiate with clients
• Position Concept Arts as a long-term social partner for multi-phase engagements
• Oversee and develop the senior account team; foster teamwork and collaboration
• Measure performance against KPIs including pipeline health and revenue growth

Job description

ACCOUNT DIRECTOR, DIGITAL

CLIENT MANAGEMENT & NEW BUSINESS

Responsible for leading, fostering, managing and growing key client relationships that are a critical component of our business.

• Identify and drive new business initiatives in order to meet/exceed targets and goals for the Digital & Social department
• Bring in a book of business with established and existing relationships with entertainment studios, streamers, or major brands
• Act as an advocate for your clients and as the voice for their projects at Concept. In doing so:
• Thoroughly understand clients’ positioning, the competitive landscape, and identify needs and challenges in order to deliver the most creative and effective work
• Write thorough project briefs and co‑lead internal meetings with the Creative Director
• Evaluate and help refine creative based on your clients’ brand and strategy
• Proactively communicate with the client, creative, management, and production teams keeping projects on schedule and budget.
• Work directly with the Creative Director to ensure the creative work is on‑strategy and on‑brand for the client & project
• Prepare proposals and scope of work for approval, including budgets and timelines, and negotiate at top level with clients as needed
• Position Concept Arts as a long‑term social partner who helps brands build relevance, consistency, and growth, beyond day‑to‑day social platform posting, push for AOR and multi‑phase engagements

LEADERSHIP

As a leader at Concept, you maintain a high bar for yourself and your team when it comes to initiative, communication, time management, attention to detail, organization and client focus.

• Work closely with the rest of the senior account team to oversee and develop the collective team as a highly functioning department. As a team, you will:
• Foster a culture of teamwork and collaboration
• Identify and solve organizational / operational challenges, and proactively find solutions
• Cultivate a culture of teamwork and collaboration
• Performance is measured against clearly defined KPIs, including pipeline health, closed revenue, margin contribution, and growth against target