Senior Associate, Client Experience Digital

Weber Shandwick; New York (NY); On-site; USD 68,000 - 78,000; Full time

Job summary

Weber Shandwick is seeking a senior associate with healthcare communications expertise to counsel clients, manage day‑to‑day account needs, and coordinate with large cross‑functional teams. The role emphasizes digital, social media, and influencer work, with strong knowledge of earned media, data, and regulatory milestones.

You will support digital strategy for major healthcare brands, create content briefs and timelines, and maintain up‑to‑date industry insights while acting as a client contact.

Qualifications

• At least 2 years’ experience in public relations at an agency or corporate in‑house (healthcare experience preferred).
• Ability to manage multiple projects at various stages simultaneously.
• Self-starter who works well within a highly collaborative, multi-disciplinary team.
• Be eager to quickly learn new systems, tools, approaches and platforms.
• BA or BS in Public Relations, Communications, or in a related field.

Responsibilities

• Serve as a senior associate counselor to healthcare clients and manage day-to-day account needs.
• Provide digital counsel and manage day-to-day work, in addition to serving as a client contact.
• Support day-to-day digital strategy for a major client across a portfolio of brands, writing briefs, calendars and timelines.
• Coordinate with account, media, sci comms, analytics and influencer teams.
• Show interest in digital analytics and data-driven insights for social, influencer and paid/organic platforms.
• Attend and speak on client calls and act as a thought leader in elevating digital health trends.

Skills

Digital & social media fluency

Healthcare communications experience

Data & regulatory communications

Presentation skills

Proactive project coordination

Education

BA in Public Relations/Communications

Job description

Agency

Weber Shandwick

Job Function

Communications and PR

Job Subfunction

Public Relations

Job Description

About you

• Team oriented “we†over “Iâ€
• Positive and inspirational
• Energized and charismatic
• Humble and inquisitive
• Agile and adaptable

About Us

A fast-growing, small agency with big reach. We have a simple but powerful belief: every patient, disease and therapy is different – therefore every message, stakeholder, and challenge needs to be approached in a unique way. We are made up of:

• Conversation-starters
• Storytellers
• Strategist
• Digital natives
• PhD-level scientists
• Writers
• Designers
• Builders

What You Will Be Doing

Our team is seeking a senior associate with client experience and healthcare communications expertise to serve as a counselor to our clients, including some of our largest and fastest growing accounts. As a senior associate, you will be responsible for supporting day-to-day account needs, working closely with a large team to provide digital counsel and manage day-to-day work, in addition to serving as a client contact.

In addition, you should have an agency background in healthcare communications with experience working on pharmaceutical products and/or disease education programs, as well as knowledge of the media landscape and considerations in this space. The ideal candidate will have a focused interest in social, digital and influencer marketing, as well as interest in the broader landscape of healthcare communications, including earned media, data and regulatory milestones, and unbranded disease awareness programming.

Other Responsibilities Include, But Are Not Limited To

• Support day-to-day digital strategy for a major client across a portfolio of brands, becoming an expert on our clients’ business and understanding how their communications objectives help achieve business goals
• Write content briefs, social media content calendars and project timelines
• Coordinate with account, media, sci comms, analytics and influencer teams
• Have an interest in digital analytics and data-driven insights for social, influencer and paid/organic digital platforms
• Manage client status & internal status documents from a digital perspective
• Maintain a keen interest in current industry trends, and act as a thought leader in elevating these trends to directly and indirectly affect clients and our digital health practice
• Attend and speak on client calls
• Be a demonstrated self-starter and work well within a highly collaborative, multi-disciplinary team to deliver client success

What We Are Looking For

• Fluency and/or familiarity with digital and social media
• Industry experience in healthcare communications and/or pharmaceuticals
• Familiarity with data and regulatory milestone communications
• Strong understanding of the relationship between traditional public relations and the use of current online/digital technology and social media
• Strong presentation skills, poise, and professionalism
• Proactivity when coordinating projects and managing timelines

Basic Qualifications

• At least 2 years’ experience in public relations at an agency or corporate in-house (healthcare experience preferred)
• The ability to manage multiple projects at various stages simultaneously.
• Be a self-starter who works well within a highly collaborative, multi-disciplinary team.
• Be able and eager to quickly learn new systems, tools, approaches and platforms
• BA or BS in Public Relations, Communications, or in a related field

Salary range: $68,000 USD - $78,000 USD

The Weber Shandwick Collective is proud to be an Equal Opportunity/Affirmative Action employer. The Weber Shandwick Collective recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.