Account Director

From The Future; United States; Remote; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits package

Opportunities for professional growth

Collaborative work environment

Job summary

A growth marketing agency is seeking an experienced Account Director to lead client relationships and deliver high-quality marketing solutions. The role involves managing project timelines and budgets, using AI-powered tools, and demonstrating strong knowledge in both SEO and paid media. Candidates should have at least 8 years of experience in account management, excellent communication skills, and a proven track record with enterprise-level clients. This position offers a fully remote work model and opportunities for professional growth.

Qualifications

• Minimum 8 years of experience in account management within a marketing or advertising agency.
• Proven track record of managing enterprise or VP+ level client relationships.
• Strong leadership and team management skills.

Responsibilities

• Serve as the primary liaison between clients and internal teams.
• Develop and implement strategic marketing plans tailored to client needs.
• Oversee project timelines, budgets, and deliverables to ensure client satisfaction.

Skills

Account management

Client communication

Project management

SEO principles

Paid media

Tools

Marketing analytics tools

ClickUp

Job description

From The Future is a growth marketing agency that builds strategies that scale our clients' businesses. We execute in SEO/Content Marketing, Paid & Organic Media, Conversion Optimization, Performance Creative, and Analytics. For nearly 10 years we have been an industry leader in online marketing — and we've built Remus, our proprietary AI Agency OS, to give our team an unfair advantage.

Role Overview

The Account Director will lead client relationships, ensuring the delivery of high-quality marketing solutions that align with client objectives. This role requires strategic thinking, exceptional communication skills, and a deep understanding of marketing trends — especially related to paid media.

This is a hands‑on role responsible for client management and project management within the agency (task management within ClickUp, coordinating with team members, keeping deliverables organized). The ideal candidate is AI‑forward and comfortable working within AI‑powered tools.

Key Responsibilities

• Serve as the primary liaison between clients and internal teams
• Develop and implement strategic marketing plans tailored to client needs
• Oversee project timelines, budgets, and deliverables to ensure client satisfaction
• Responsible for budget and P&L management across all projects and clients to deliver against assigned agency targets
• Identify opportunities for account growth and new business development across assigned book of business
• Ensure client deliverables have measurable goals and business priorities in place and gain client agreement
• Manage client communication on a day‑to‑day basis — prepare agendas, ensure clear understanding of performance data, insights, and opportunities before presenting to clients; follow meetings with notes and action items distributed to client and internal teams
• Know your customer inside out and become the "customer champion" within the agency
• Establish and maintain strong working relationships with clients and internal teams to ensure effective communication and expectation management
• Demonstrate strong working knowledge of SEO principles and paid media across: Paid Social (Facebook, Instagram, TikTok, LinkedIn), Paid Search, Google Shopping, and YouTube
• Previous experience with Customer Experience initiatives — website testing/CRO, UX/UI journey enhancements, or email strategy — in conjunction with performance marketing tactics is preferred
• Ensure processes are followed and any barriers are smoothly resolved
• Work with urgency, respecting your client's and the agency's timelines

Qualifications

• Minimum 8 years of experience in account management within a marketing or advertising agency
• Proven track record of managing a book of business across performance marketing tactics
• Proven track record of managing enterprise or VP+ level client relationships
• Strong leadership and team management skills
• Excellent communication and interpersonal abilities
• Ability to build client relationships, demonstrate agency value, and communicate effectively tailored to client audiences
• Proficiency in marketing analytics and reporting tools

Why Join FTF?

• Collaborative and innovative work environment — AI tools are a daily advantage, not an afterthought
• Opportunities for professional growth and development
• Competitive salary and comprehensive benefits package
• Fully remote team with opportunities for in‑person collaboration throughout the year
• Work alongside a senior team managing iconic brands in sports, travel, real estate, and tech