Account Director

24 Seven Talent; St. Louis (MO); On-site; USD 120,000 - 190,000; Full time

Job summary

24 Seven Talent is seeking an experienced Account Director to lead and grow major client relationships across North America, delivering branded merchandise, gifting, and product solutions. You’ll own senior client partnerships, identify new opportunities, and collaborate with global teams to bring premium concepts to life.

The role requires a relationship-driven leader who can navigate large, global organizations, drive revenue and margins, and shape the North American growth strategy.

Qualifications

• Significant experience as an Account Director, Client Director, or Senior Account Manager.
• Proven success managing and growing major client relationships.
• Background in branded merchandise, gifting, product development, retail marketing, beauty, or FMCG.
• Strong track record against revenue, margin, and growth targets.
• Experience developing bespoke products from concept through production.
• Knowledge of product development, sourcing, manufacturing, and global supply chains.
• Experience working with premium or luxury brands.
• Strong commercial negotiation, presentation, and influencing skills.
• Experience collaborating with international and cross-functional teams.
• Understanding of sustainability, ethical sourcing, and supplier management.
• Ability to thrive in a fast-paced, entrepreneurial environment.

Responsibilities

• Serve as the senior relationship lead for key beauty, retail, and FMCG clients across North America.
• Build trusted partnerships with stakeholders across marketing, procurement, and senior leadership.
• Develop and execute strategic account plans focused on revenue and margin growth.
• Identify opportunities to expand existing relationships and develop new business.
• Own complex client projects from initial brief through production and final delivery.
• Lead the development of bespoke branded merchandise, gifting, and product solutions.
• Partner with creative, sourcing, compliance, and supply chain teams to deliver innovative programs.
• Ensure solutions meet brand standards, sustainability commitments, and premium product expectations.
• Collaborate closely with international teams while serving as the primary point of contact for North American clients.
• Represent the business through client meetings, industry events, and travel across the U.S. and Canada.
• Help shape and execute the broader North American growth strategy.

Skills

Relationship building

Commercial leadership

Negotiation

Presentation skills

Influencing

Account management

Job description

Job Description

We’re looking for an experienced, commercially driven Account Director to lead and grow key client relationships across North America. This is a highly visible role for someone who thrives on building strategic partnerships, identifying new opportunities, and delivering innovative branded merchandise, gifting, and product solutions. This goes beyond traditional account management. You’ll own and expand major client relationships, uncover new business opportunities, and work closely with global creative, sourcing, compliance, and supply chain teams to bring premium product concepts to life.

What You’ll Do

• Serve as the senior relationship lead for key beauty, retail, and FMCG clients across North America
• Build trusted partnerships with stakeholders across marketing, procurement, and senior leadership
• Develop and execute strategic account plans focused on revenue and margin growth
• Identify opportunities to expand existing relationships and develop new business
• Own complex client projects from initial brief through production and final delivery
• Lead the development of bespoke branded merchandise, gifting, and product solutions
• Partner with creative, sourcing, compliance, and supply chain teams to deliver innovative programs
• Ensure solutions meet brand standards, sustainability commitments, and premium product expectations
• Collaborate closely with international teams while serving as the primary point of contact for North American clients
• Represent the business through client meetings, industry events, and travel across the U.S. and Canada
• Help shape and execute the broader North American growth strategy

What We’re Looking For

You’re a relationship-driven commercial leader who understands how to turn client needs into creative, commercially successful product solutions. You’re comfortable operating independently, navigating complex global organizations, and identifying opportunities to grow accounts.

Ideal Experience Includes

• Significant experience as an Account Director, Client Director, or Senior Account Manager
• Proven success managing and growing major client relationships
• Background in branded merchandise, promotional products, gifting, product development, retail marketing, beauty, or FMCG
• Strong track record against revenue, margin, and growth targets
• Experience developing bespoke products from concept through production
• Knowledge of product development, sourcing, manufacturing, and global supply chains
• Experience working with premium or luxury brands
• Strong commercial negotiation, presentation, and influencing skills
• Experience collaborating with international and cross-functional teams
• Understanding of sustainability, ethical sourcing, and supplier management
• Ability to thrive in a fast-paced, entrepreneurial environment

What Success Looks Like

You’ll establish yourself as a trusted advisor to key North American clients, expand existing relationships, uncover new opportunities, and deliver sustainable revenue and margin growth. You’ll also play an important role in connecting clients with global delivery teams and bringing creative, commercially viable product solutions to market.