Account Director

RXinsider LTD.; San Francisco, Northern (CA, KY); Hybrid; USD 120,000 - 160,000; Full time

Job summary

InsightRx is seeking an Account Director – Strategic Expansion to lead growth across health system customers. This remote role in the U.S.

focuses on identifying, developing, and closing expansion opportunities, not renewals, with emphasis on executive engagement and cross-functional collaboration to unlock long-term adoption of InsightRx solutions. You will drive strategic expansion, build relationships with clinical and operational leaders, and coordinate with product, marketing, and customer

Qualifications

• 5+ years of experience in enterprise account management, or strategic sales, or customer success in healthcare technology or life sciences.
• Proven track record of growth through expansion within complex health systems or IDNs.
• Strong executive presence for strategic conversations with clinical and operational stakeholders.
• Excellent communication, collaboration, and planning skills.
• Data-driven mindset with comfort presenting clinical and business outcomes.
• Experience with clinical decision support or precision medicine is a plus.

Responsibilities

• Drive strategic expansion: lead expansion within existing accounts by surfacing unmet needs, introducing new solution areas, and securing executive buy-in.
• Build executive and clinical relationships with decision-makers to align InsightRx offerings with priorities.
• Identify and qualify new expansion opportunities within current customers and collaborate cross-functionally to shape proposals.
• Tell a compelling value story of InsightRx to stakeholders to support enterprise-wide adoption.
• Coordinate with Product, Clinical Strategy, Marketing, and Customer Success to align outreach and execution.
• Create and maintain strategic account plans prioritizing high-impact expansion opportunities for future growth.
• Maintain expansion pipeline health and provide leadership with updates on deal status, risks, and upside.

Skills

Enterprise account management

Strategic sales

Customer success

Executive communication

Planning & collaboration

Data-driven mindset

Healthcare tech experience

Job description

Title: Account Director – Strategic Expansion (Health Systems)

About the Role:

We are seeking a results-drivenAccount Director to lead expansion efforts within a defined portfolio of health system customers. This role will focus exclusively on identifying, developing, and closing opportunities to grow adoption of InsightRx solutions across new clinical areas, departments, and workflows. This is a remote position, open to candidates based anywhere in the U.S. who are comfortable collaborating virtually and occasionally traveling for customer or team meetings.

This is a pure expansion role—not responsible for renewals—with a strong emphasis on executive engagement, cross-functional collaboration, and strategic account planning to unlock long-term growth.

Key Responsibilities:

• Drive Strategic Expansion: Lead efforts to expand InsightRx footprint within existing accounts by surfacing unmet needs, introducing new solution areas, and securing buy-in from key stakeholders.
• Build Executive & Clinical Relationships: Develop and maintain strong relationships with clinical, operational, and executive decision-makers to understand their strategic priorities and align InsightRx offerings accordingly.
• Opportunity Development: Identify and qualify new commercial opportunities within current customers. Work cross-functionally to shape proposals and close expansion deals.
• Customer Value Storytelling: Clearly articulate the clinical and operational value of InsightRx solutions in a way that resonates with target stakeholders and supports enterprise-wide adoption.
• Cross-Functional Alignment: Collaborate with Product, Clinical Strategy, Marketing, and Customer Success to coordinate outreach strategies, tailor value messaging, and support expansion execution.
• Account Strategy & Planning: Create and maintain strategic account plans that prioritize high-impact expansion opportunities and lay the groundwork for future growth.
• Forecasting & Reporting: Maintain a clear view of expansion pipeline health and progress. Provide timely updates and insights to leadership on deal status, risks, and upside.

Qualifications:

• 5+ years of experience in enterprise account management, strategic sales, or customer success, preferably within healthcare technology or life sciences
• Proven track record of driving growth through expansion within complex health systems or IDNs
• Strong executive presence and the ability to lead strategic conversations with clinical and operational stakeholders
• Excellent communication, collaboration, and planning skills
• Data-driven mindset with comfort presenting clinical and business outcomes
• Experience with clinical decision support or precision medicine is a plus

About InsightRx:

InsightRx is a precision medicine software company advancing individualized therapeutic decisions across both clinical care and drug development. By leveraging pharmacokinetic/pharmacodynamic (PK/PD) modeling, machine learning, and real-world data, we help clinicians and researchers predict drug response and optimize dosing to improve patient outcomes. Our mission is simple but bold: ensure that all medications work as intended-maximizing efficacy, minimizing toxicity.

Following a period of significant funding and sustained growth, we are expanding our commercial team and looking for passionate, strategic professionals who share our commitment to transforming healthcare.

At InsightRx, we live by our values:

• Forward-looking
• Intellectually rigorous
• Elevate those around you
• Self-directed accountability
• Engaged and optimistic

What We Offer:

• Competitive salary and performance-based incentives
• Equity participation
• Comprehensive medical, dental, and vision benefits
• A collaborative, mission-driven team culture
• Opportunity to be part of a high-growth company reshaping the future of medicine