Account Director

Racepoint Global; San Francisco (CA); Hybrid; USD 120,000 - 160,000; Full time

Job summary

Racepoint Global in San Francisco seeks an Account Director who crafts strategic communications for tech clients across earned, owned, and paid channels. You will lead client programs, guide teams, and elevate storytelling through content strategy and media relations.

The role emphasizes collaboration, curiosity about technology and culture, and the ability to manage multiple projects with precision in a hybrid work environment.

Qualifications

• Experience in managing multi-channel communications programs.
• Ability to guide cross-functional teams to deliver client programs.

Responsibilities

• Own and drive emerging client accounts and projects.
• Manage day-to-day activities on projects and accounts.
• Anticipate trends and prepare proactive strategies to help clients succeed.
• Generate creative ideas for integrated programming across earned, owned, and paid channels.
• Deliver strategic communications plans and programs using Racepoint’s strategic planning process.
• Utilize network to create and maximize client coverage, advising clients and teams on potential narrative, storytelling, and thought leadership opportunities.
• Share extensive knowledge of the media landscape with team members.
• Measure the ROI of communications activities.
• Draft client narratives and key messages.
• Develop client and executive narrative and thought leadership platforms.
• Write a range of compelling content for internal and external audiences to be shared across owned, earned, and paid channels.
• Deliver exceptional client service by building trust, anticipating needs, and consistently delivering strategic counsel and strong results.
• Are self-driven, organized, proactive, and possess strong time management skills.
• Have strong written and oral communications skills.
• Consistently meet deadlines, pay close attention to detail, prioritize multiple tasks, and deliver the highest quality work.
• Have the ability to take ownership of projects and execute effectively.
• Embrace autonomy and accountability.

Skills

Client relationship management

Strategic communications

Content strategy

Written & oral communication

Job description

Racepoint Global is the earned-first creative agency that unlocks the value of technology. For more than two decades, we’ve helped the world’s most innovative and influential companies introduce what’s next. Fueled by our people, process, and product, with locations across technology hubs, we connect what companies make to what people feel through integrated communications strategies.

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Account Director

An ideal candidate is highly collaborative and endlessly curious about the intersection of people, technology, and culture in work, health, and play. The Account Director (AD) is a strategic communicator who drives core elements of integrated communications for B2B and B2C technology clients. At Racepoint, you will help teams succeed on significant client projects and remits with support from senior leadership, and serve as a driver and trusted advisor for day-to-day program elements with your clients. You will embrace your role as an emerging leader in the agency by managing, coaching, and championing Racers to growth and success while leveraging your skills as a writer with experience in content development and content strategy.

SPECIFIC RESPONSIBILITIES:

BUILD + LEAD CLIENT COMMUNICATIONS PROGRAMS

• Own and drive emerging client accounts and projects.
• Manage day-to-day activities on projects and accounts.
• Anticipate trends and prepare proactive strategies to help clients succeed.
• Generate creative ideas for integrated programming across earned, owned, and paid channels.
• Deliver strategic communications plans and programs using Racepoint’s strategic planning process.

MEDIA INFLUENCER + ANAYLST RELATIONS

• Utilize network to create and maximize client coverage, advising clients and teams on potential narrative, storytelling, and thought leadership opportunities.
• Share extensive knowledge of the media landscape with team members.
• Measure the ROI of communications activities.

CLIENT STORYTELLING

• Draft client narratives and key messages.
• Develop client and executive narrative and thought leadership platforms.
• Write a range of compelling content for internal and external audiences to be shared across owned, earned, and paid channels.

PEOPLE WHO EXCEED IN THIS ROLE:

• Deliver exceptional client service by building trust, anticipating needs, and consistently delivering strategic counsel and strong results.
• Are self-driven, organized, proactive, and possess strong time management skills.
• Have strong written and oral communications skills.
• Consistently meet deadlines, pay close attention to detail, prioritize multiple tasks, and deliver the highest quality work.
• Have the ability to take ownership of projects and execute effectively.
• Embrace autonomy and accountability.

Please note: We are only considering candidates currently based in the San Francisco area. This role follows a hybrid model, with a minimum of two days per week in-office and/or in-person opportunities for team collaboration, industry or networking events, and client or new business meetings. These expectations may evolve over time.