Account Director

HCLTech; Orlando (FL); On-site; USD 120,000 - 170,000; Full time

Job summary

HCLTech in the United States, Florida region seeks an Account Director to lead a strategic hospitality account. You will own revenue targets, build executive relationships with CIOs and business leaders, and drive growth across services including application services and digital business.

You will create account plans, identify new opportunities, negotiate at the executive level, and collaborate with consulting and delivery teams to ensure client success and long-term partnership.

Qualifications

• 10+ years of experience in account management, sales, or client leadership within IT services or consulting.
• Proven success managing large enterprise accounts and delivering revenue growth.
• Strong executive presence, commercial acumen, and negotiation skills.
• Experience with hospitality, travel, leisure, or related industry clients preferred.

Responsibilities

• Own revenue, bookings, profitability, and growth targets for the assigned account.
• Develop trusted relationships with C-level and senior business stakeholders.
• Create and execute account plans to expand and deepen client partnerships.
• Identify, qualify, and close new business opportunities across the company's service portfolio mostly focusing on application services and digital business.
• Lead strategic discussions, executive reviews, and commercial negotiations.
• Collaborate with consulting, delivery, and solution teams to drive successful outcomes.
• Monitor account health, customer satisfaction, and risk management.

Skills

Account management

Sales leadership

Executive presence

Negotiation skills

Hospitality industry experience

Strategic account management

Executive relationship building

Business development

Stakeholder management

Job description

The Account Director will be responsible for managing and growing strategic hospitality account in the region by building executive relationships, driving revenue growth, and identifying opportunities that help clients achieve their business objectives. The role serves as the primary Account partner, accountable for account performance, customer satisfaction, and long-term growth.

Key Responsibilities

• Own revenue, bookings, profitability, and growth targets for assigned account.
• Develop trusted relationships with C-level and senior business stakeholders.
• Create and execute account plans to expand and deepen client partnerships.
• Identify, qualify, and close new business opportunities across the company's service portfolio mostly focusing on application services and digital business.
• Lead strategic discussions, executive reviews, and commercial negotiations.
• Collaborate with consulting, delivery, and solution teams to drive successful outcomes.
• Monitor account health, customer satisfaction, and risk management.

Qualifications

• 10+ years of experience in account management, sales, or client leadership within IT services or consulting.
• Proven success managing large enterprise accounts and delivering revenue growth.
• Strong executive presence, commercial acumen, and negotiation skills.
• Experience working with hospitality, travel, leisure, or related industry clients preferred.
• Strategic Account Management
• Executive Relationship Building
• Business Development
• Stakeholder Management

About HCLTech www.hcltech.com

HCLTech is one of the world’s fastest-growing technology companies with $13.8 billion in revenue and 223,000 employees across 60 countries delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products.