Account Director

Factor Search; New York (NY); On-site; USD 260,000 - 300,000; Full time

Job summary

A global leader in Facilities Management seeks an experienced Account Director to manage a prestigious New York portfolio for a major financial institution. This strategic role involves overseeing all FM delivery, building client relationships, and ensuring performance compliance. Candidates should possess strong leadership in FM, commercial acumen, and experience with complex corporate environments. The role offers a base salary of up to $280,000 plus performance-based bonuses, making it a standout opportunity for qualified candidates.

Qualifications

• Proven background in Facilities Management with strong leadership experience.
• Experience in managing large, complex, multi-site environments.
• Service-side experience preferred; high-calibre client-side candidates acceptable.

Responsibilities

• Lead operational, commercial, and strategic performance of a high-profile account.
• Deliver best-in-class Total Facilities Management service.
• Build strong client relationships at senior level and manage teams.

Skills

Leadership in Facilities Management

Stakeholder management

Commercial acumen

Communication skills

Job description

Head of Facilities Management and Real Estate Recruitment at Factor Search

Location: New York, NY

Salary: Up to $280,000 Base + Bonus

A global leader in Facilities Management is seeking an exceptional Account Director to oversee a major financial institution across a multi-site New York portfolio. This is a high-visibility, strategic role managing total FM delivery—both hard and soft services—for one of the firm’s flagship clients.

• Lead the operational, commercial, and strategic performance of a high-profile, multi-site account.
• Deliver best-in-class Total Facilities Management (TFM) service across all disciplines.
• Build strong client relationships at senior level and act as the primary escalation point.
• Drive contract performance, KPI achievement, compliance, and continuous improvement.
• Oversee teams, vendors, and subcontractors to ensure financial and operational excellence.
• Develop long-term account strategy aligned with client objectives.
• Proven background in Facilities Management—must have strong FM leadership experience.
• Experience running large, complex, multi-site corporate or financial services environments.
• Strong commercial acumen and the ability to manage multimillion-dollar contracts.
• Excellent stakeholder management and communication skills.
• Service-side experience preferred, though high-calibre client-side candidates will be considered.
• Up to $280,000 base salary.
• Performance-based bonus.

If you're a strategic, commercially driven FM leader ready to take on one of New York’s most prestigious accounts, this is a standout opportunity with a global industry powerhouse.

Seniority Level

Executive

Employment Type

Full-time

Job Function

Management, Project Management, and Strategy/Planning

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Recruiter Contact

This range is provided by Factor Search. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$260,000.00/yr - $300,000.00/yr

Direct message the job poster from Factor Search