Account Director

Jones Lang LaSalle Incorporated; Houston (TX); On-site; USD 180,000 - 280,000; Full time

Benefits offered by this job

401(k) plan

Medical, Dental & Vision care

Parental leave

Paid time off

Early access to earned wages

Job summary

Jones Lang LaSalle Incorporated in Houston, TX, seeks an Account Director to lead top Fortune 500 client relationships within JLL Work Dynamics. This executive role focuses on developing strategic account visions, guiding large, diverse teams, and delivering integrated facility management solutions across a global portfolio.

Responsibilities include mentoring teams, expanding client relationships, and ensuring profitable performance with strong financial oversight.

Qualifications

• 10+ years of executive leadership experience in Facility Management and Commercial Real Estate.
• Proven success delivering Integrated Facility Management solutions for Oil & Gas or Industrials.
• Experience hiring, training, and retaining teams of 50+ professionals in outsourced service environments.
• Strong financial acumen with experience managing budgets and driving profitability.
• Bachelor's degree with comprehensive business experience across multiple functions.
• Strategic mindset with ability to see big picture while executing tactical initiatives.
• Results-driven approach with capability to take corrective action decisively when performance gaps occur.

Responsibilities

• Developing comprehensive account visions that align client objectives with JLL's strategic goals and service capabilities.
• Building and mentoring diverse, high-performing teams while advancing inclusion priorities through focused talent planning.
• Managing complex client relationships across technology, industrial, financial services, and healthcare sectors.
• Analyzing customer behavior data and industry trends to identify expansion opportunities and drive account growth.
• Overseeing financial performance including budget management, revenue optimization, and maintaining receivables standards.
• Collaborating with Work Dynamics leadership and platforms to translate firm strategy into actionable business opportunities.
• Delivering exceptional client service through proactive stakeholder engagement and continuous feedback integration.

Skills

Executive leadership

Financial acumen

Strategic planning

People management

Cross-functional collaboration

Business development

Education

Bachelor's degree

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

The Account Director serves as the top leadership role on client accounts within JLL Work Dynamics, developing and implementing comprehensive account plans that delight clients and ensure healthy long-term relationships. This executive leader anticipates client needs, delivers exceptional performance on key indicators, and builds high-performing teams that drive operational excellence while keeping employees engaged and thriving. You'll lead transformational client relationships for Fortune 500 companies, managing comprehensive facility management solutions across our global portfolio of over 1.6 billion square feet. This senior executive role combines strategic vision with operational excellence, translating JLL's strategy into business opportunities while exceeding revenue and profitability targets to secure long term partnerships.

What your day-to-day will look like:

• Developing comprehensive account visions that align client objectives with JLL's strategic goals and service capabilities
• Building and mentoring diverse, high-performing teams while advancing inclusion priorities through focused talent planning
• Managing complex client relationships across technology, industrial, financial services, and healthcare sectors
• Analyzing customer behavior data and industry trends to identify expansion opportunities and drive account growth
• Overseeing financial performance including budget management, revenue optimization, and maintaining receivables standards
• Collaborating with Work Dynamics leadership and platforms to translate firm strategy into actionable business opportunities
• Delivering exceptional client service through proactive stakeholder engagement and continuous feedback integration

Required Qualifications:

• Minimum 10 years of executive leadership experience in Facility Management and Commercial Real Estate
• Demonstrated success developing Integrated Facility Management solutions for Oil and Gas or Industrials companies.
• Proven track record hiring, training, and retaining teams of 50+ professionals in outsourced service environments
• Strong financial acumen with experience managing budgets and driving profitability
• Bachelor's degree with comprehensive business experience across multiple functions
• Strategic mindset with ability to see big picture while executing tactical initiatives
• Results-driven approach with capability to take corrective action decisively when performance gaps occur

Preferred Qualifications:

• Previous experience in the oil/gas industry
• Experience with complex, large, and heavily matrixed organizations
• Commercial real estate industry trend awareness and data-driven decision making
• Transformational leadership experience leading change with energy and resilience
• Track record of making complex decisions and taking calculated risks in growth environments

Location:

Houston, TX This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Expected compensation for this position: – per year Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location: On-site –Houston, TX

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you’re pursuing.

JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.

If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment. Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest. Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device. Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.

At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.