Account Director

RP3 Agency; Bethesda (MD); Hybrid; USD 100,000 - 125,000; Full time

Benefits offered by this job

Hybrid flexibility

Company-paid health, life, short-term,

long-term disability insurance

Employee-paid dental and vision plans

401(k) with immediate employer match

Inclusive family leave policy

Generous PTO including various leaves

Summer Fridays

Commuter benefits

Pet insurance

Job summary

RP3 Agency in Bethesda, MD, seeks an Account Director to lead complex client businesses with strategic clarity, operational rigor, and creative ambition.

You will oversee account health across strategy, execution, financial performance, and team leadership—driving growth and ensuring the agency delivers bold, effective work that moves brands forward.

This senior role serves as a trusted partner to clients and internal teams, building alignment and delivering measurable impact.

Qualifications

• 8–10+ years of account management experience in an agency.
• Experience leading complex, integrated marketing initiatives across channels.
• Strong business acumen and strategic thinking skills.
• Proven ability to grow client relationships and identify new opportunities.
• Deep understanding of the creative development process and integrated campaign execution.
• Experience managing account financials, forecasting, staffing, and scopes of work.
• Confidence leading senior-level client conversations and presentations.
• Strong leadership presence with the ability to align and motivate cross-functional teams.
• Excellent communication, organizational, and problem-solving skills.
• Ability to thrive in a fast-paced, evolving environment.
• A collaborative mindset and a high standard for the work.
• Curiosity, initiative, sound judgment, and a solutions-oriented approach.

Responsibilities

• You build trusted partnerships and help clients navigate what’s next.
• Serve as a senior strategic advisor to client leadership teams
• Develop a deep understanding of client businesses, competitive landscape, customer behavior, and market dynamics
• Translate business challenges into clear strategic direction and actionable opportunities
• Identify and drive organic growth opportunities across accounts
• Lead high-impact client conversations with confidence, clarity, and sound judgment
• Anticipate risks, surface challenges early, and guide teams toward solutions
• Build alignment and trust across client and agency stakeholders
• Ensure the agency consistently delivers high-quality work and strong client partnership
• Partner with Strategy, Creative, Media, and Production teams to shape integrated marketing solutions
• Guide the development of campaigns and initiatives from brief through execution
• Champion work that is strategically grounded, creatively ambitious, and built to perform
• Push teams toward stronger thinking, sharper insights, and more impactful ideas
• Ensure work aligns with client objectives, brand standards, and business goals
• Help teams prioritize effectively and maintain momentum across complex initiatives
• Oversee the financial health of assigned accounts, including forecasting, scoping, staffing, and revenue management
• Partner with Account Leadership and Finance to manage profitability and resource planning
• Ensure scopes of work, budgets, timelines, and staffing plans support both client success and agency sustainability
• Proactively identify and resolve operational, delivery, or scope-related risks
• Lead cross-functional teams with clarity, accountability, and a solutions-oriented mindset
• Establish strong working processes that improve collaboration, communication, and efficiency
• Balance multiple priorities while maintaining a high standard for both the work and the team experience
• Lead, mentor, and develop Account Leadership team members
• Provide clear direction, actionable feedback, and ongoing coaching
• Help teams navigate ambiguity, prioritize effectively, and solve problems proactively
• Foster strong collaboration across departments and disciplines
• Contribute to a culture of accountability, curiosity, inclusion, and continuous improvement
• Support staffing decisions, team development, and long‑term growth planning within the department

Skills

Client relationship management

Strategic thinking

Leadership

Cross-functional collaboration

Communication

Problem-solving

Account management

Commercial acumen

Job description

We’re looking for an Account Director who can lead complex client businesses with strategic clarity, operational rigor, and creative ambition.

This role is responsible for driving client growth, leading integrated teams, and ensuring the agency delivers bold, effective work that performs. Account Directors serve as senior client partners, internal business leaders, and champions of work that moves brands forward.

You’ll oversee account health across strategy, execution, financial performance, and team leadership—bringing focus, momentum, and accountability to both client relationships and internal teams.

Key Responsibilities

You build trusted partnerships and help clients navigate what’s next.

• Serve as a senior strategic advisor to client leadership teams
• Develop a deep understanding of client businesses, competitive landscape, customer behavior, and market dynamics
• Translate business challenges into clear strategic direction and actionable opportunities
• Identify and drive organic growth opportunities across accounts
• Lead high-impact client conversations with confidence, clarity, and sound judgment
• Anticipate risks, surface challenges early, and guide teams toward solutions
• Build alignment and trust across client and agency stakeholders
• Ensure the agency consistently delivers high-quality work and strong client partnership

Creative & Strategic Development

You help teams produce smarter, bolder, more effective work.

• Partner with Strategy, Creative, Media, and Production teams to shape integrated marketing solutions
• Guide the development of campaigns and initiatives from brief through execution
• Champion work that is strategically grounded, creatively ambitious, and built to perform
• Push teams toward stronger thinking, sharper insights, and more impactful ideas
• Ensure work aligns with client objectives, brand standards, and business goals
• Help teams prioritize effectively and maintain momentum across complex initiatives

Business & Operational Leadership

You lead the business behind the work.

• Oversee the financial health of assigned accounts, including forecasting, scoping, staffing, and revenue management
• Partner with Account Leadership and Finance to manage profitability and resource planning
• Ensure scopes of work, budgets, timelines, and staffing plans support both client success and agency sustainability
• Proactively identify and resolve operational, delivery, or scope-related risks
• Lead cross-functional teams with clarity, accountability, and a solutions-oriented mindset
• Establish strong working processes that improve collaboration, communication, and efficiency
• Balance multiple priorities while maintaining a high standard for both the work and the team experience

You create clarity, accountability, and growth for the people around you.

• Lead, mentor, and develop Account Leadership team members
• Provide clear direction, actionable feedback, and ongoing coaching
• Help teams navigate ambiguity, prioritize effectively, and solve problems proactively
• Foster strong collaboration across departments and disciplines
• Contribute to a culture of accountability, curiosity, inclusion, and continuous improvement
• Support staffing decisions, team development, and long‑term growth planning within the department

Who You Are

• A strong client partner who builds trust and pushes for better outcomes
• A strategic thinker who can translate business challenges into clear, compelling direction
• A collaborator who works seamlessly across teams and disciplines
• Someone who brings both structure and flexibility to the work
• Naturally curious, proactive, and solutions-oriented
• Comfortable in a fast-paced environment where priorities shift and expectations are high
• Committed to high standards—for the work, the team, and yourself

Qualifications

• 8–10+ years of account management experience in an agency
• Experience leading complex, integrated marketing initiatives across channels
• Strong business acumen and strategic thinking skills
• Proven ability to grow client relationships and identify new opportunities
• Deep understanding of the creative development process and integrated campaign execution
• Experience managing account financials, forecasting, staffing, and scopes of work
• Confidence leading senior-level client conversations and presentations
• Strong leadership presence with the ability to align and motivate cross-functional teams
• Excellent communication, organizational, and problem-solving skills
• Ability to thrive in a fast-paced, evolving environment
• A collaborative mindset and a high standard for the work
• Curiosity, initiative, sound judgment, and a solutions-oriented approach

Here’s what we offer:

• Hybrid flexibility - RP3 is headquartered in Bethesda, Maryland, so if you are DMV-based, that is definitely a bonus — but not a barrier. If you can get here by train, plane, or automobile, you are in the running. We want the right person, wherever they are.
• A culture built on curiosity, kindness, accountability, and wildly original thinking
• Company-paid health, life, short-term disability, and long-term disability insurance
• Employee-paid dental and vision plans
• 401(k) with immediate employer match
• Inclusive, world-class family leave policy
• Generous PTO - including Annual Leave, Sick Leave, Paid Holidays, Personal Time, and Karma Days
• Summer Fridays - we shut down at 2 PM every Friday from Memorial Day to Labor Day
• Voluntary benefits including commuter benefits and pet insurance

Salary Range: 100,000 - 125,000 Annual DOE

We believe in paying people fairly and transparently. Final compensation will reflect individual experience, qualifications, and internal equity considerations

RP3 is proud to be an equal opportunity employer. We are committed to building a diverse and inclusive team that reflects the clients and communities we serve. We do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic. Different perspectives make better work.