Account & Customer Success Specialist

RahrBSG; Shakopee (MN); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Hourly rate starting at $20/hr and up

Annual bonus

Medical benefits (90% coverage)

Dental and vision programs

401(k) with 15% company contribution

Employee assistance program

Life insurance

Short/Long-term disability

Tuition reimbursement

Generous PTO

Sick time

12 paid holidays

Career growth paths

Job summary

RahrBSG is seeking an Account Representative in Shakopee, MN. The role serves as the primary liaison between the company and customers, handling inquiries, research, and complex order fulfillment while maintaining product knowledge to ensure service standards.

The position emphasizes customer relationships, satisfaction, and driving growth through strategic account management within the craft beverage supply industry.

Qualifications

• Proven customer service and account management experience.
• Strong computer skills, Excel proficiency required.

Responsibilities

• Handle daily customer service needs for designated accounts to ensure retention and metrics.
• Develop and maintain long-term customer relationships as primary contact.

Skills

Customer service

Account management

Excel

Microsoft Dynamics

Salesforce Service Cloud

Beer industry knowledge

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

RahrBSG is seeking an Account Representative in Shakopee, MN. The role serves as the primary liaison between the company and customers, handling inquiries, research, and complex order fulfillment while maintaining product knowledge to ensure service standards.

The position emphasizes customer relationships, satisfaction, and driving growth through strategic account management within the craft beverage supply industry.