Account Coordinator — NYC Cross-Channel Media Ops

AMS; New York (NY); On-site; USD 41,000 - 51,000; Full time

Benefits offered by this job

Medical coverage

Dental

Vision

Disability

401k

Paid time off

Community engagement opportunities

Great learning opportunities

Job summary

AMS is seeking an Account Coordinator for Involved Media in NYC to support cross-channel campaigns across TV, OTT/CTV, and digital. You will assist in day-to-day campaign operations, collaborate with client services, media, analytics, finance, and creative teams, and help campaigns launch and perform as client goals require.

This is ideal for someone early in their media career who wants to learn quickly, own projects, and grow within client services or media strategy, with room to advance

Qualifications

• 1-2+ years of experience in customer service, marketing, advertising, or a related field preferred.
• Strong organizational and project management skills.
• Interest in performance or digital media; prior experience is a plus.
• Strong written and verbal communication skills.
• Ability to manage multiple projects and deadlines simultaneously.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).

Responsibilities

• Execute day-to-day operational processes to ensure client deliverables are completed accurately and on time.
• Manage project plans, timelines, weekly status documents, meeting recaps, and media briefs.
• Partner with internal cross-functional teams to understand client goals and key performance metrics.
• Work closely with analytics and media teams to identify root causes of performance trends and support optimization efforts.
• Prepare campaign insights reporting, including analysis and research leveraging first-party and/or third-party data.
• Support campaign setup, creative execution, ad trafficking, and ongoing campaign management in alignment with established workflows.
• Handle weekly and monthly invoicing in partnership with the finance team, ensuring accuracy and timeliness.
• Develop positive working relationships with clients, internal stakeholders, and external partners.
• Contribute ideas to improve internal processes and workflows as needed.
• Maintain high standards of customer service, operational excellence, and attention to detail across all assigned accounts.

Skills

Communication

Time management

Organization

Project management

Client service

Cross-channel campaigns

Marketing knowledge

Microsoft Office

Tools

Microsoft Office Suite

Job description

AMS is seeking an Account Coordinator for Involved Media in NYC to support cross-channel campaigns across TV, OTT/CTV, and digital. You will assist in day-to-day campaign operations, collaborate with client services, media, analytics, finance, and creative teams, and help campaigns launch and perform as client goals require.

This is ideal for someone early in their media career who wants to learn quickly, own projects, and grow within client services or media strategy, with room to advance