Account Coordinator: Insurance Benefits & Client Support

Alliant Insurance Services; Oklahoma; On-site; USD 32,000 - 44,000; Full time

Job summary

Alliant Insurance Services, Inc. is seeking an Administrative Assistant to support producers and account managers with new business processing, renewals, and daily client services. You will advocate for clients through carrier relationships and ensure data accuracy within the agency management system.

The role emphasizes teamwork, strong communication, and timely handling of proposals, applications, and correspondence, with opportunities for professional licensing and career growth.

Qualifications

• Excellent verbal and written communication skills.
• Customer service skills including telephone and listening skills.
• Problem solving and time management skills.
• Critical thinking and good judgement to quickly determine and prioritize key issues.
• Ability to work within a team and to foster teamwork.
• Ability to prioritize work for multiple projects and deadlines.
• Proficient in Microsoft Office Suite.

Responsibilities

• Provides administrative support and customer service.
• Creates census files for proposals and renewing business.
• Processes individual and group applications.
• Composes general correspondence with clients and carriers.
• Interacts with clients to respond to inquiries concerning service accounts.
• Maintains a professional relationship with clients and carrier representatives through exceptional customer service.
• Coordinates appropriate resources to address the client's management needs.
• Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information on a timely basis).
• Other duties as assigned.

Skills

Verbal & written communication

Customer service

Problem solving

Critical thinking

teamwork

Time management

Microsoft Office

Education

High School diploma

2+ years related experience

Tools

Microsoft Office Suite

Job description

Alliant Insurance Services, Inc. is seeking an Administrative Assistant to support producers and account managers with new business processing, renewals, and daily client services. You will advocate for clients through carrier relationships and ensure data accuracy within the agency management system.

The role emphasizes teamwork, strong communication, and timely handling of proposals, applications, and correspondence, with opportunities for professional licensing and career growth.