Account Coordinator II

ER Associates; Missouri; On-site; USD 25,000 - 36,000; Full time

Job summary

ER Associates is seeking an Account Coordinator (Sales support) in Saint Louis, MO, onsite. This contract role lasts 3–4 months with a pay rate of $22 per hour on a W2 arrangement and weekly payouts.

The role supports sales professionals by expediting complex orders, contracts, and quality control activities to ensure order accuracy and commission eligibility. The candidate will configure and process orders in Salesforce, provide pre- and post-sale support, and collaborate across Sales, Order

Qualifications

• Experience supporting B2B sales teams in coordination, sales support, or operations.
• Strong communication and customer service skills.
• High attention to detail with the ability to manage complex, multi-step processes.
• Comfort using Salesforce or similar CRM systems (Salesforce preferred).

Responsibilities

• Serve as a primary point of contact for the client’s sales professionals, supporting inbound requests related to complex orders.
• Configure, process, and ratify orders in Salesforce.com, ensuring completeness, accuracy, and commission eligibility.
• Provide pre- and post-sale monitoring, escalation, and resolution support for orders and contracts.
• Identify defective or incomplete opportunities and partner with internal teams to develop and execute resolution plans.

Skills

B2B sales support

Communication

Attention to detail

Salesforce experience

Tools

Salesforce

Job description

Job Title: Account Coordinator (Sales support)

Location: Saint Louis MO 63131(Onsite)

Duration: 3 - 4 Months Contract

Pay rate:- $22/hr on W2- Weekly Payout

Schedule: First Shift, Monday to Friday

Overview

Our client is seeking an Account Coordinator to support their business sales professionals by managing and expediting complex orders, contracts, and quality control activities. This role plays a critical part in ensuring order accuracy, commission eligibility, and smooth execution throughout the end-to-end sales and ordering process. This is a highly collaborative, detail-driven role ideal for candidates with B2B sales support experience, strong communication skills, and comfort working in fast-paced, process-oriented environments.

What You’ll Do

Sales & Order Support

• Serve as a primary point of contact for the client’s sales professionals, supporting inbound requests related to complex orders
• Configure, process, and ratify orders in Salesforce.com, ensuring completeness, accuracy, and commission eligibility
• Provide pre- and post-sale monitoring, escalation, and resolution support for orders and contracts
• Identify defective or incomplete opportunities and partner with internal teams to develop and execute resolution plans

Subject Matter Expertise

• Act as a subject matter expert on the enterprise end-to-end sales and ordering process
• Provide guidance and help-desk support to Sales, Order Operations, Client Services, and Service Delivery teams
• Proactively improve order accuracy and help accelerate the overall sales and fulfillment process

Call Volume & Team Environment

• Inbound calls only, primarily from internal sales professionals
• Average of fewer than 10 calls per day, with significant casework and system-based tasks
• Daily interaction and feedback from supervisors
• Support a large, enterprise-level sales organization (hundreds of sales professionals across multiple locations)

Qualifications

• Experience supporting B2B sales teams in a coordination, sales support, or operations role
• Strong communication and customer service skills
• High attention to detail with the ability to manage complex, multi-step processes
• Comfort working in Salesforce or similar CRM systems (Salesforce preferred)

Additional Details

• Overtime: Typically voluntary, with occasional mandatory overtime based on business needs
• Retention: Many contractors remain in the role for 1–2 years due to strong team support and role stability