Account Coordinator, eCommerce Sales, Osprey

Osprey Packs Inc.; Cortez (CO); Hybrid; USD 60,000 - 75,000; Full time

Benefits offered by this job

Salary + Bonus

Healthcare

Dental

Vision

Paid Holidays

Paid Parental Leave

401(k) with company match

Basic Life Insurance

Short Term Disability (STD)

Long Term Disability (LTD)

Paid Time Off (PTO)

Paid Charitable (volunteer) Leave

Educational Assistance

Job summary

Helen of Troy in Cortez, CO is seeking an Account Coordinator, eCommerce Sales to support key accounts on Amazon and other platforms. You will drive online sales, coordinate merchandising, analyze results, and maintain accurate product information across our eCommerce portals.

This hybrid role combines on-site collaboration Tuesday through Thursday with remote work Monday and Friday. You''ll partner with Sales Leads, Brand Marketing, and external agencies to grow sales, improve profitability,

Qualifications

• Bachelor's degree required.
• 2+ years in related experience.
• Authorized to work in the United States on a full-time basis.

Responsibilities

• The tactical expert of key customers and their processes, timelines, and portals including Amazon.
• Assists in the execution of Sales Strategy and supports both the sales team and customer needs.
• Proactively solves and identifies opportunities for growth.
• Coordinate the execution of online sales, merchandising and promotional strategies and provides analysis of results.
• Building Amazon ASINS to align with Osprey Item numbers and maintain the list.
• Launching product seasonally on the Amazon platform.
• Working on site issues such as suppressed items, missing images, descriptions, etc.
• Support joint business planning and proactively review account performance and discuss with managers on a regular basis; identify opportunities for increased sales or improved profitability.
• Maintain high levels of service and positive relationships with assigned key eCommerce accounts.
• Responsible for ensuring a best-in-class presentation of Helen of Troy brands’ product detail pages with key eCommerce customers.
• Conduct regular audits of retail partner sites for product information accuracy, content placement and opportunity.
• Support Amazon Advertising efforts.
• Partner with Sales Leads, COE, Brand Marketing and external agency partners to increase sales, build brand awareness, and acquire new customers profitably.
• Be the Eyes, Ears and Voice of the customer (Amazon.com) internally at Helen of troy to help cross-functional teams understand needs, opportunities and challenges while focusing on making the best choices overall for the brand.
• Work with Sales Leads, RMO, and cross-functional teams to solve tactical problems.

Skills

Excel proficiency

Communication skills

Sales support

Stakeholder engagement

Education

Bachelor's Degree

Tools

Oracle

Job description

Our Sales team at Helen of Troy and make an immediate impact on our trusted brands: OXO, Hydro Flask, Osprey, Honeywell, PUR, Braun, Vicks, Hot Tools, Drybar, Curlsmith, Revlon, and Olive & June. Together, we build innovative and useful products that elevate people's lives everywhere, every day. Look around your home, and you'll find us everywhere, in your kitchen, living room, bedroom, and bathroom. We are already making your everyday lives better. We are powered by knowledgeable, enthusiastic, and forward-thinking people committed to developing a culture of inclusion. Whether you are just starting your career or in need of a challenge, we recognize, develop, and empower talent!

Position

Account Coordinator, eCommerce Sales, Osprey Department: Sales for Osprey Work Location: Cortez, CO Hybrid (work 3 days onsite) Hybrid Schedule: At Helen of Troy, we embrace a flexible hybrid work model designed to support collaboration and productivity. For roles eligible for hybrid work, our standard schedule includes in-office collaboration from Tuesday through Thursday, with the option to work remotely on Mondays and Fridays. Any updates to this model will be communicated in advance. Please note that hybrid eligibility and schedules may vary based on business needs and manager expectations.

What you will be doing

• The tactical expert of key customers and their processes, timelines, and portals including Amazon.
• Assists in the execution of Sales Strategy and supports both the sales team and customer needs.
• Proactively solves and identifies opportunities for growth.
• Coordinate the execution of online sales, merchandising and promotional strategies and provides analysis of results.
• Building Amazon ASINS to align with Osprey Item numbers and maintain the list.
• Launching product seasonally on the Amazon platform.
• Working on site issues such as suppressed items, missing images, descriptions, etc.
• Support joint business planning and proactively review account performance and discuss with managers on a regular basis; identify opportunities for increased sales or improved profitability.
• Maintain high levels of service and positive relationships with assigned key eCommerce accounts.
• Responsible for ensuring a best-in-class presentation of Helen of Troy brands’ product detail pages with key eCommerce customers.
• Conduct regular audits of retail partner sites for product information accuracy, content placement and opportunity.
• Support Amazon Advertising efforts.
• Partner with Sales Leads, COE, Brand Marketing and external agency partners to increase sales, build brand awareness, and acquire new customers profitably.
• Be the Eyes, Ears and Voice of the customer (Amazon.com) internally at Helen of troy to help cross-functional teams understand needs, opportunities and challenges while focusing on making the best choices overall for the brand.
• Work with Sales Leads, RMO, and cross-functional teams to solve tactical problems.

Skills needed to be successful in this role

• Advanced proficiency in Microsoft Excel skills required; proficiency testing may be administered during the selection process.
• Strong communication skills in both verbal and written; listening skills.
• Demonstrated high level of sales support.
• Ability to engage with all internal and external stakeholders on matters of sales strategy and support.

Minimum Qualifications

• Bachelor's Degree.
• 2 + years in related experience.
• Authorized to work in the United States on a full-time basis.

Preferred Qualifications

• Experience with Oracle.

Pay

In Colorado, the standard base pay range for this role is $ 60,259.97 - $75,324.97 annually. This base pay range is specific to Colorado and may not be applicable to other locations. Actual salaries will vary based on several factors, including but not limited to location, experience, skill level, and performance. The range listed is just one component of the total compensation package for employees.

Benefits

• Salary + Bonus
• Healthcare
• Dental
• Vision
• Paid Holidays
• Paid Parental Leave
• 401(k) with company match
• Basic Life Insurance
• Short Term Disability (STD)
• Long Term Disability (LTD)
• Paid Time Off (PTO)
• Paid Charitable (volunteer) Leave
• Educational Assistance

Equal Opportunity/Affirmative Action Employer

Helen of Troy is an Equal Opportunity/Affirmative Action Employer. We are committed to fostering a diverse and inclusive workplace where all employees can thrive. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. We will provide individuals with disabilities with reasonable accommodations to participate in the job application process. To request an accommodation, please contact Human Resources at [phone].

Company Information

Founded in 1968, Helen of Troy is a leading global consumer products company with operations across North America, South America, Europe, and Asia. Our portfolio includes trusted brands such as OXO, Hydro Flask, Osprey, Honeywell, PUR, Braun, Vicks, Hot Tools, Drybar, Curlsmith, Revlon, and Olive & June – many of which rank among the top brands in their consumer goods categories. We grow and strengthen our brands through innovation, operational excellence, and a collaborative culture focused on delivering exceptional products and experiences for consumers worldwide. The above statements are intended to describe the general nature and level of work performed and are not intended to be an exhaustive list of responsibilities. Management reserves the right to modify the duties and responsibilities of the position at any time.

More Information

For more information about Helen of Troy, visit www.helenoftroy.com. You can also find us on LinkedIn, and Glassdoor.

Why Join Helen of Troy

We are proudly powered by our exceptional people, who feel and act like passionate owners. Every day, their experience and skills build superb businesses and create best-in-class capabilities in every corner of our company. We cultivate careers and celebrate our shared success as we create long-term sustainable value together. With over 50 years of experience, we are just getting started. We elevate our lives. We soar together. We are Helen of Troy.