Account Coordinator, Agency Operations

Finn Partners; New York, Northern (NY, KY); On-site; USD 48,000 - 53,000; Full time

Job summary

FINN Partners’ Travel practice is seeking an Account Coordinator, Agency Operations in New York. This hybrid role supports the leadership with operations backbone and onboarding while gaining exposure to high-level strategy in travel and lifestyle communications.

You will participate in account brainstorms, client projects, and presentations, with mentorship and a path toward a full- time PR/account-facing career within the team.

Qualifications

• 0–2 years of experience in PR, Marketing, or luxury hospitality.
• Exceptional organizational skills and strong attention to detail.
• Clear, professional written and verbal communication.
• Proficiency in Microsoft Office (PowerPoint, Excel), Google Workspace, and Canva.
• Ability to manage multiple priorities in a fast-paced environment.
• A "No Task Too Small" attitude; calendars and room setups are vital to winning accounts.

Responsibilities

• Coordinate in-office and virtual meetings end-to-end, ensuring rooms, technology, materials, and catering are prepared.
• Plan and support internal events, trainings, and team gatherings to boost engagement and the employee experience.
• Oversee the team’s monthly calendar, tracking key events and trainings.
• Schedule interviews and manage candidate logistics; assist onboarding coordination.
• Support new business pitches with visually stunning decks and research materials (PowerPoint and Canva).
• Maintain shared documents, trackers, and team resources; monitor timelines and milestones.
• Draft executive briefs and presentations; ensure clarity and brand voice.
• Support branding on LinkedIn and Instagram for FINN Travel and Maverick Creative.

Skills

Organizational skills

Attention to detail

Written & verbal communication

Multitasking

Discretion & professionalism

Proactive attitude

High aesthetic sense

Tools

PowerPoint

Canva

Excel

Google Workspace

Job description

FINN Partners’ Travel practice is a multi-million-dollar global powerhouse representing the world’s most prestigious established and emerging brands. Comprising both the global reach of FINN Travel and the boutique, culture-shifting expertise of Maverick Creative, our team sits at the intersection of luxury, travel, and lifestyle.

We are seeking an Account Coordinator, Agency Operations who is hungry to launch a career in communications. This is not a traditional administrative role; it is a "front-row seat" to the inner workings of a global agency. You will partner directly with our executive team, providing the operational backbone that keeps our leadership and team thriving.

This role offers a unique dual-perspective: while serving as the operational engine for our leadership team, you will simultaneously gain direct insight into the high-level strategy and decision‑making that drives a global agency. Mentorship is built into the fabric of this position, offering daily exposure to the inner workings of travel and lifestyle communications alongside seasoned industry leaders.

This role is designed as a launchpad: we are looking for someone eager to learn the business from the top down and transition into a full‑time PR and account‑facing career within our team. While this role begins with a heavy focus on operations and administrative support, successful candidates will be integrated into account brainstorms and client projects as they master the agency's operational foundations.

This role is based out of New York office and is a hybrid schedule with 2 days a week in person.

Responsibilities:

Meeting, Event & Team Coordination

• Enable seamless agency collaboration by coordinating in‑office and virtual meetings from end to end, ensuring rooms, technology, materials, and catering are prepared so teams can stay focused, productive, and client‑ready.
• Strengthen agency culture and team engagement by planning and supporting internal events, trainings, and team gatherings that bring employees together, encourage professional development, and create a consistent, well‑executed employee experience.
• Champion agency culture by overseeing the team’s monthly calendar—tracking key industry events, team milestones, and internal training sessions to keep our team sharp and connected.

Recruiting & Onboarding Support

• Schedule interviews and manage candidate logistics
• Assist with onboarding coordination to ensure a smooth and welcoming experience
• Maintain recruiting trackers and organize candidate materials

Presentation & Materials Development

• Support the new business pitch process by assisting in the creation of visually stunning decks and research materials for prospective luxury and lifestyle clients. A strength in PowerPoint and Canva design is critical for this role.

Project Coordination & Operations Support

• Maintain shared documents, trackers, and team resources
• Support project coordination by tracking timelines, milestones, and dependencies
• Identify opportunities to improve organization, workflows, and internal processes

Client-Ready Communication

• Draft and support executive briefings, summaries, and presentations
• Ensure all written materials are polished, clear, and aligned with brand voice and tone

Social Media & Digital Support

• Support our internal and external brand presence on LinkedIn and Instagram, ensuring the FINN Travel and Maverick Creative voices remain at the forefront of the industry.

Qualifications

• 0–2 years of experience (Internships in PR, Marketing, or luxury hospitality are a major plus).
• Exceptional organizational skills and strong attention to detail
• Clear, professional written and verbal communication skills
• Proficiency in Microsoft Office (PowerPoint, Excel), Google Workspace, and Canva
• Ability to manage multiple priorities in a fast‑paced environment
• A "No Task Too Small" Attitude: You understand that managing a calendar or a room setup is just as vital to winning a new account as the new business pitch itself.
• High Aesthetic IQ: A natural eye for design and detail, specifically within the Canva and PowerPoint environments.
• A proactive, solutions‑oriented mindset with strong follow‑through
• Discretion & Professionalism: Ability to interface with high‑level executives and global brand partners with confidence and polish.

The salary range for this role is $48,000-$53,000.

About FINN Partners

FINN Partners is one of the fastest-growing independent marketing and communications agencies in the world. Our Travel practice represents some of the most exciting destinations, hotels, and brands globally, and our team is known for its collaborative spirit, entrepreneurial mindset, and commitment to excellence.