Account Supervisor

Finn Partners; United States; Remote; USD 80,000 - 100,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

Life insurance

401K with matching contributions

Discretionary annual bonus

Parental leave

Wellness benefits

Hybrid work model

Job summary

FINN Partners is seeking an Account Supervisor to lead day-to-day client projects with a hands-on, strategic approach in a fast-paced agency setting. You will build strong client relationships, ensure high-quality deliverables, and collaborate across teams while supporting senior account leadership.

The role offers flexible work arrangements with optional in-office days, and a preference for East Coast collaboration across Boston, New York, Washington, DC, and other offices.

Qualifications

• Bachelor’s degree required.
• 5+ years of experience in marketing or agency environment.
• Strong understanding of integrated marketing (creative, paid media, SEO/GEO, web development).

Responsibilities

• Lead mid-size to large and complex accounts independently or with minimal senior oversight.
• Ensure all deliverables are high-quality and align with the brief and strategy.
• Lead project meetings and presentations with clients and internal teams.
• Oversee budgets and collaborate with Project Management and Finance on financials.
• Develop clear client briefs with actionable objectives, insights, and success metrics.
• Provide feedback and direction to the team and contribute to strategic initiatives.
• Understand both big picture and minute details across all workstreams.

Skills

Relationship building

Timelines & budgets

Communication

Team collaboration

Marketing knowledge

Education

Bachelor's degree

Job description

The Opportunity:

FINN Partners’ Integrated Marketing practice is seeking an Account Supervisor to join our rapidly growing team and help lead best-in-class client experiences across a diverse range of industries. This is an exciting opportunity for a strategic, hands‑on leader who thrives in a fast-paced, collaborative agency environment.

At FINN, you will collaborate with teams across a full-service marketing communications agency, gaining exposure to integrated campaigns and learning opportunities that will develop your skills. You will be responsible for managing day-to-day client projects, ensuring quality, and fostering strong client relationships while supporting senior account leadership.

Who We’re Looking For:

• A Relationship Builder: You will serve as a key point of contact for clients, managing their expectations and working collaboratively with internal teams to ensure project success.
• A Detail‑Oriented Organizer: You’ll manage timelines, budgets, and deliverables to keep projects on track while maintaining high‑quality standards.
• An Effective Communicator: You excel at articulating client goals, gathering project feedback, and collaborating across teams.
• A Flexible Team Player: You thrive in a fast-paced environment, are proactive in problem-solving, and can adapt to varying tasks and priorities.
• An Eager Learner: You are motivated to expand your knowledge in marketing, digital platforms, and client account management.

What You’ll Be a Part Of:

• An established and still growing agency that values creativity and collaboration.
• A global team of experts who support each other and strive to achieve excellent results for clients.
• A culture that promotes work‑life balance and opportunities for personal and professional growth.

Where Will You Work?

Wherever you are! We offer flexible work arrangements with the optional in‑office days. East coast preference preferred to better collaborate with teams across offices in Boston, New York, Washington, DC, and more.

Key Responsibilities:

• Lead mid-size to large and complex accounts independently or with minimal senior oversight to keep all running smoothly across projects and work streams
• Ensure all deliverables are high-quality, ladder back up to the brief and strategy, and addresses client feedback/objectives
• Lead project meetings and presentations internally and with clients
• Oversee budgets and work with Project Management and Finance to manage all financials
• Support the development of client briefs, ensuring clarity and actionable objectives, insights, and success metrics
• Provide clear and succinct feedback and direction to the team, and contribute to strategic initiatives by proactively offering a POV
• Understand both the big picture and minute details on all workstreams of the account, and manage projects with those considerations while taking into account the dynamics of the client’s business and industry
• Set the tone of the team by taking cues from leadership, and establish a collaborative, solutions-oriented environment with internal teams
• Know when to anticipate client needs, push clients for clarity, and help them understand beyond what they ask for
• Intuit potential complications and issues, anticipate the needs of senior clients through information gathered from their direct day-to-day clients and effectively manage up, bringing solutions to manager and/or senior Account Lead (if applicable)
• Leverage the credibility and understanding of the clients and their business to identify any growth opportunities
• Effectively leverage agency systems and follow established workflows

What You’ll Get:

• Generous paid time off (holidays, Summer Fridays, vacation days, personal and sick leave).
• Comprehensive health, dental, vision, and life insurance.
• 401K with discretionary corporate matching contributions.
• Discretionary annual bonus based on agency and personal performance.
• Paid parental leave, wellness benefits, and ongoing professional development support.
• A hybrid work model that supports flexibility and autonomy.

You’re a Strong Candidate If You Have:

• A bachelor’s degree.
• 5+ years of experience in a marketing or agency environment, managing client accounts and deliverables.
• A foundational understanding of integrated marketing (creative, paid media, SEO/GEO, web development, etc.), with enthusiasm for learning more.
• High attention to detail, and strong organizational skills to manage multiple projects.
• Excellent written and verbal communication
• A strong knack to collaborate effectively internally and build strong relationships with clients
• A proactive and solutions-oriented mindset.
• Adept at using instincts and client intuition to deliver POV internally and to clients

Anticipated Salary:

$80,000 - $100,000 dependent on experience and workplace location.

#LI-TS1 #LI-REMOTE

While we appreciate the interest of all applicants, we will only respond to those whose qualifications closely align with the role.

About FINN Partners:

FINN Partners is a global integrated marketing agency recognized as a top employer and an award‑winning workplace. We are entrepreneurial, collaborative, and committed to shaping a bold future with clients across technology, healthcare, education, travel, and more. We celebrate creativity, curiosity, and the pursuit of meaningful, impactful work.

Join us to be part of an agency that works hard, plays nice, and always strives for excellence.