Account Coordinator

NVISH; United States; Remote; USD 40,000 - 60,000; Full time

Job summary

NVISH is seeking a dedicated Account Coordinator to join our Staffing team. You will act as a liaison between clients, candidates, consultants and internal teams to ensure clear communication and timely delivery.

Key duties include coordinating interviews, preparing candidates for interviews, confirming schedules, guiding hires through onboarding, and handling escalations with a calm, solution-focused approach.

Qualifications

• Experience in recruiting coordination or staffing industry.
• Excellent verbal and written communication skills.
• Confident speaking with candidates, clients, and consultants in the United States.
• Familiar with Applicant Tracking Systems and Microsoft Office Suite.
• Ability to handle sensitive information with discretion.

Responsibilities

• Coordinate candidate interviews with clients.
• Prepare candidates for interviews.
• Confirm interview schedules and gather feedback.
• Manage through the offer, onboarding and start of assignments.
• Handle escalations calmly and document conversations.
• Document work in systems such as JobDiva.

Skills

Interview coordination

HR onboarding experience

Recruiting coordination

Microsoft Office Suite

JobDiva familiarity

Tools

JobDiva ATS

Job description

We are looking for a dedicated, well-spoken Account Coordinator to join our Staffing team. The responsibilities of the Account Coordinator will include serving as a liaison between clients, candidates, consultants and our internal teams.

RESPONSIBLITIES:

• Coordinate candidate interviews with clients and prep candidates for their interviews.
• Interview confirmations leading up to interviews and obtaining post interview feedback.
• Managing through to the offer, offer acceptance and onboarding for each hired candidate, interfacing with HR through onboarding and coordinating starting assignment.
• Handle and diffuse candidate, consultant and client escalations with a calm demeanor.
• Document work and conversations in systems, including JobDiva.
• Calmly work under pressure, such as when escalations occur or last minute interview changes must be quickly coordinated and documented.

Requirements:

• Human Resources onboarding experience (though the role is not onboarding, this is relevant experience)
• Experience in recruiting, recruiting coordination or some element of the staffing industry
• Excellent verbal and written communication skills.
• Confident speaking with candidates, clients, and consultants in the United States.
• Familiar with Applicant Tracking Systems (i.e., JobDiva) and Microsoft Office Suite
• Customer-service orientation with an initiative-taking, solution-focused mindset.
• Professional, friendly demeanor with the ability to build rapport with candidates, clients, and internal stakeholders.
• Highly dependable and able to work independently while maintaining alignment with broader delivery and client teams.
• The ability to work with sensitive and confidential information.
• Strong teamwork skills.
• Good organizational and time management skills