Account Coordinator

Salute Inc.; United States; Remote; USD 59,000 - 72,000; Full time

Benefits offered by this job

Time to Recharge

Comprehensive Benefits Package

Peace of Mind

Your financial future matters

Wellness Support

Extra Protection & Perks

Job summary

Salute is seeking an Account Coordinator to serve as the single point of contact bridging Finance, Operations, and Client teams at the account level in a remote US role. You’ll drive revenue assurance, cost control, and data-driven decision making from onboarding through delivery.

You will manage day-to-day financial, operational, and administrative workflows, proactively identifying risks, resolving issues early, and partnering with internal teams to keep accounts profitable.

Qualifications

• Bachelor's degree in Finance, Accounting, Business Administration, or related field (or equivalent experience).
• 2+ years of experience in account coordination, finance operations, billing, or a similar role.
• Strong working knowledge of Microsoft Excel (pivot tables, lookups, basic formulas).
• Experience with ERP or financial systems (Intacct, NetSuite, SAP, or similar).
• Demonstrated ability to manage multiple workflows and competing deadlines.
• Excellent written and verbal communication skills with a client-facing presence.

Responsibilities

• Prepare reporting packages for GARs, QBRs, and MBRs.
• Assist in variance analysis on revenue, cost, and margin.
• Maintain forecasting and budgeting trackers.
• Support month-end close and accrual preparation.
• Track account profitability and utilization trends.
• Prepare, review, and issue sales invoices in alignment with contract terms and billing requirements.
• Review and chase project WIP.
• Collect outstanding accounts receivable.
• Monitor billing deadlines and resolve discrepancies.
• Support audit requests and documentation (e.g., proof of service, invoice support).
• Reconcile timecards for proper project coding.
• Review and validate timesheets for accurate labor tracking.
• Manage expense coding across accounts.
• Review and approve employee expense reports in alignment with policy and client/account requirements.
• Track employee absences.
• Report HR metrics.
• Monitor and maintain data quality and account setup across systems to ensure accurate billing and reporting.
• Lead weekly operational syncs with account teams.
• Coordinate ordering of branded apparel, PPE, and safety supplies.
• Support data integrity across Salesforce and Intacct.
• Drive process improvements and standardization.
• Maintain operations record keeping and reporting.
• Manage contract change controls.
• Administer annual CPI increases.
• Record contract expansions and extensions.
• Drive early dispute resolution.
• Ensure compliance with documentation and approval requirements.

Skills

Excel

ERP systems

Time management

Communication

Education

Bachelor's degree in Finance/Accounting/Business

Tools

Intacct

NetSuite

SAP

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Dedicated United States, US

4 days ago Requisition ID: 2590

Salary: $65,000.00 Annually

Salute is a leading provider of cutting-edge Data Center Infrastructure Services, dedicated to serving data center clients worldwide. We pride ourselves on delivering sustainable solutions, unparalleled reliability, and outstanding customer service. As we continue to grow, we are seeking a dynamic and experienced Account Coordinator to join our team and drive our relationships with hyperscale clients to new heights.

The Account Coordinator serves as the single point of contact bridging Finance, Operations, and Client teams at the account level. This role is critical to driving revenue assurance, cost control, and data-driven decision making across the account portfolio. The Account Coordinator owns the day-to-day financial, operational, and administrative workflows that ensure a seamless client experience from onboarding through delivery — proactively identifying risks, resolving issues early, and partnering across internal teams to keep accounts running smoothly and profitably.

Hours: 8am - 5pm Monday - Friday

This is a remote position within the U.S.

Salute Benefits That Put You First

We know life doesn’t stop when work begins, that’s why we offer perks designed to support your well-being, your family, and your future:

• Time to Recharge: Enjoy 8 company-paid holidays, 2 floating holidays, and PTO so you can rest, celebrate, and take care of what matters most.
• Comprehensive Benefits Package: Including Medical, Dental, and Vision that you can enroll in starting on Day 1. Coverage begins the first of the month following 30-days of employment.
• Peace of Mind:The Employee Assistance Programis available to all employees, even if you do not participate in the benefits package.
• Your financial future matters: Enjoy our employer-supported 401(K) with immediate 100% vesting, plus a 3% employer match and a 50% match on the next 2%.
• Wellness Support:Access toHSA,mental health resources,andgym discounts—because your health matters.
• Extra Protection & Perks:Through discounted group programs, such as legal services, home & auto insurance, pet insurance, and ID theft protection for life’s unexpected moments.

Key Responsibilities

• Prepare reporting packages for GARs, QBRs, and MBRs.
• Assist in variance analysis on revenue, cost, and margin.
• Maintain forecasting and budgeting trackers.
• Support month-end close and accrual preparation.
• Track account profitability and utilization trends.

Billing & Invoicing

• Prepare, review, and issue sales invoices in alignment with contract terms and billing requirements.
• Review and chase project WIP.
• Collect outstanding accounts receivable.
• Monitor billing deadlines and resolve discrepancies.
• Support audit requests and documentation (e.g., proof of service, invoice support).
• Reconcile timecards for proper project coding.
• Review and validate timesheets for accurate labor tracking.
• Manage expense coding across accounts.
• Review and approve employee expense reports in alignment with policy and client/account requirements.
• Track employee absences.
• Report HR metrics.

Operational Excellence

• Monitor and maintain data quality and account setup across systems to ensure accurate billing and reporting.
• Lead weekly operational syncs with account teams.
• Coordinate ordering of branded apparel, PPE, and safety supplies.
• Support data integrity across Salesforce and Intacct.
• Drive process improvements and standardization.
• Maintain operations record keeping and reporting.

Legal & Compliance

• Manage contract change controls.
• Administer annual CPI increases.
• Record contract expansions and extensions.
• Drive early dispute resolution.
• Ensure compliance with documentation and approval requirements.
• Partner with Tax and Accounting to evaluate service taxability and financial impact.
• Track vendor costs to ensure proper billing treatment and accurate margins.
• Partner with Vendor Management to coordinate vendor onboarding and PO creation.
• Maintain contract and PO documentation.
• Track contract expirations and renewals.
• Process goods receipts and confirm services.

Value to Internal Stakeholders & Clients

• Serve as a single point of contact bridging Finance, Operations, and Client teams.
• Drive revenue assurance and cost control at the account level.
• Enable data-driven decision making through timely, accurate reporting.
• Ensure a seamless client experience from onboarding through delivery.
• Proactively identify risks and resolve issues early.
• Lead or support process improvement and automation initiatives across Salesforce, Intacct, UKG, Smartsheet, Power Query, and related tools.

Qualifications & Skills

Required:

• Bachelor's degree in Finance, Accounting, Business Administration, or related field (or equivalent experience).
• 2+ years of experience in account coordination, finance operations, billing, or a similar role.
• Strong working knowledge of Microsoft Excel (pivot tables, lookups, basic formulas).
• Experience with ERP or financial systems (Intacct, NetSuite, SAP, or similar).
• Demonstrated ability to manage multiple workflows and competing deadlines.
• Excellent written and verbal communication skills with a client-facing presence.

Preferred:

• Experience in the data center, mission-critical, or technology services industry.
• Familiarity with Salesforce, UKG, Smartsheet, and Power Query.
• Exposure to contract administration, vendor management, or audit support.
• Prior experience supporting QBRs, MBRs, or executive-level reporting.

Salute is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Compensation & Benefits Disclosure

The salary range for this role starts at $65,000.000. This range reflects a good‑faith estimate of what we reasonably expect to pay upon hire, based on factors such as skills, experience, education, and market/location. Our comprehensive benefits include health, dental, and vision insurance, Health Savings Account (HSA), gym discount, mental health, Discounted Group Life & AD&D, Discounted Group Short & Long-term Disability, 401(k) retirement matching, PTO/paid holidays, and parental leave. This posted hourly rate is the final rate of pay for the position, based on job‑related factors consistent with applicable law.

Salute is an equal opportunity employer committed to celebrating diversity, creating an inclusive environment for all employees, and providing equal employment opportunities to all applicants; if you require a reasonable accommodation to participate in the job application or interview process, perform essential job functions, or receive other benefits and privileges of employment, please contact our Human Resources department at [e-mail] for more information.