Global HR Operations Manager

Salute; Northern (KY); Hybrid; USD 90,000 - 115,000; Full time

Benefits offered by this job

Company holidays

PTO

Medical benefits

Dental benefits

Vision benefits

401(k) with match

HSA

Gym discount

Employee assistance

Job summary

Salute in the United States is seeking a Global HR Operations Manager to lead systems, processes, and governance for a best-in-class employee experience across our global workforce.

We will drive a global HR shared services model, ensure data integrity and compliance across regions, and partner with HR, Payroll, Finance, IT, and leadership to scale service delivery and technology solutions.

Qualifications

• Bachelor’s degree in HR, Business Administration, or related field; equivalent experience.
• 6+ years progressive experience in HR Operations, HRIS, Shared Services, Payroll, or related function.
• Experience supporting global or multinational organizations across multiple countries and entities.
• Hands-on experience with UKG, ADP, Workday, or comparable enterprise HR platforms.
• Proven success in building, scaling, or transforming HR shared services and service delivery models.
• Knowledge of global HR operations, payroll administration, compliance, and HR technology.
• Experience supporting multi-country payroll environments and partnering with regional providers.
• Strong understanding of international employment practices and data privacy regulations, including GDPR.
• Advanced analytical and reporting skills for workforce metrics and dashboards.
• Proven project management experience leading large-scale initiatives.
• Strong stakeholder management and cross-functional collaboration.

Responsibilities

• Manage HR operations for a large field-based workforce across locations.
• Execute day-to-day global HR operations across countries and entities.
• Implement a global HR shared services model with SLAs and knowledge management.
• Optimize HR help desks, ticketing, and self-service platforms.
• Support global HR data governance, ensuring accuracy, integrity and compliance.
• Manage HRIS platforms including UKG, ADP, Workday and integrations.
• Lead process improvements and automation across offboarding and changes.
• Drive readiness for mergers, acquisitions, and transformations.
• Ensure compliance with employment laws and data privacy across regions.
• Hire, develop, and manage shared services teams and standards.
• Serve as escalation point for complex HR issues.
• Support audits with accurate records and reporting.
• Train HR teams on systems and service delivery processes.

Skills

HR operations leadership

Stakeholder management

Project management

Analytical skills

Education

Bachelor's degree in HR or related field

Tools

UKG/ADP/Workday

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Global HR Operations Manager

Full Time Dedicated United States, US

3 days ago Requisition ID: 2586

Salary Range: $90,000.00 To $115,000.00 Annually

Salute is a leading provider of cutting-edge Data Center Infrastructure Services, dedicated to serving data center clients worldwide. We pride ourselves on delivering sustainable solutions, unparalleled reliability, and outstanding customer service. As we continue to grow, we are seeking a dynamic and experienced Global HR Operations Manager to join our team and drive our relationships with hyperscale clients to new heights.

We are seeking a Global HR Operations Manager to lead the systems, processes, and governance that enable a best-in-class employee experience across our global workforce. This role will be instrumental in executing and scaling a global HR shared services model while ensuring operational excellence, data integrity, compliance, and process consistency across multiple countries and regions.

Working closely with HR, Payroll, Finance, IT, and business leaders, you will serve as the subject matter expert for HR operations and help execute scalable service delivery models, technology solutions, and governance frameworks that support the company's continued global growth.

Salute Benefits That Put You First

We know life doesn’t stop when work begins, that’s why we offer perks designed to support your well-being, your family, and your future:

• Time to Recharge: Enjoy 8 company-paid holidays, 2 floating holidays, and PTO so you can rest, celebrate, and take care of what matters most.
• Comprehensive Benefits Package: Including Medical, Dental, and Vision that you can enroll in starting on Day 1. Coverage begins the first of the month following 30-days of employment.
• Peace of Mind:The Employee Assistance Program is available to all employees, even if you do not participate in the benefits package.
• Your financial future matters: Enjoy our employer-supported 401(K) with immediate 100% vesting, plus a 3% employer match and a 50% match on the next 2%.
• Wellness Support: Access to HSA, mental health resources, and gym discounts—because your health matters.
• Extra Protection & Perks: Through discounted group programs, such as legal services, home & auto insurance, pet insurance, and ID theft protection for life’s unexpected moments.

What You'll Do

• Manage HR operations for a large, field-based workforce, overseeing shift-based employee administration, workforce compliance, and employee lifecycle transactions across multiple locations.
• Execute day-to-day global HR operations, ensuring efficient administration of employee lifecycle processes across multiple countries and entities.
• Assist and execute the implementation of a global HR shared services model, including Tier 1/2/3 support structures, service delivery standards, service level agreements (SLAs), knowledge and policy management, and case management processes.
• Optimize employee and manager support channels, including HR help desks, ticketing systems, and self-service platforms.
• Support global HR data governance, ensuring accuracy, integrity, security, and compliance across all HR systems.
• Manage and optimize HRIS platforms, including UKG, ADP, Workday, and related technology integrations.
• Lead process improvement, automation, and standardization initiatives across offboarding, employee/org changes, leaves administration, and other HR workflows.
• Drive operational readiness and integration efforts related to mergers, acquisitions, divestitures, and organizational transformations.
• Ensure compliance with employment laws, labor regulations, data privacy requirements, and record retention standards across all supported regions.
• Hire, develop, and manage shared services team members while establishing quality, productivity, and customer service standards.
• Serve as the escalation point for complex employee, manager, HRIS, and compliance-related issues.
• Support internal and external audits by maintaining accurate records and delivering required workforce and compliance reporting.
• Train and enable HR teams and employees on HR systems, self-service capabilities, and service delivery processes.

What You'll Bring

• Bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent experience.
• 6+ years of progressive experience in HR Operations, HRIS, Shared Services, Payroll, or a related function.
• Experience supporting global or multinational organizations across multiple countries and legal entities.
• Hands‑on experience with UKG, ADP, Workday, or comparable enterprise HR technology platforms.
• Demonstrated success building, scaling, or transforming HR shared services organizations and service delivery models.
• Knowledge of global HR operations, employee lifecycle processes, payroll administration, compliance, and HR technology.
• Experience supporting multi‑country payroll environments and partnering with regional payroll providers.
• Strong understanding of international employment practices, HR compliance requirements, and data privacy regulations, including GDPR and other regional privacy standards.
• Advanced analytical and reporting skills, including experience developing executive‑level workforce metrics and dashboards.
• Proven project management experience leading large‑scale process improvement, transformation, or system implementation initiatives.
• Strong stakeholder management skills with the ability to collaborate across HR, Finance, IT, Legal, and senior business leadership.
• Excellent communication, problem‑solving, and change management capabilities.

Nice to Have

• Experience supporting employees across North America, EMEA, and LATAM.
• Experience leading global HR system implementations, upgrades, or migrations.
• Experience supporting mergers, acquisitions, and post‑transaction integration activities.
• SHRM‑CP, SHRM‑SCP, PHR, SPHR, or equivalent HR certification.
• Experience in high‑growth, private equity‑backed, or multinational organizations.

Salute is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Compensation & Benefits Disclosure

The salary range for this role starts at $90,000.00. This range reflects a good‑faith estimate of what we reasonably expect to pay upon hire, based on factors such as skills, experience, education, and market/location. Our comprehensive benefits include health, dental, and vision insurance, Health Savings Account (HSA), gym discount, mental health, Discounted Group Life & AD&D, Discounted Group Short & Long‑term Disability, 401(k) retirement matching, PTO/paid holidays, and parental leave. This posted hourly rate is the final rate of pay for the position, based on job‑related factors consistent with applicable law.

Salute is an equal opportunity employer committed to celebrating diversity, creating an inclusive environment for all employees, and providing equal employment opportunities to all applicants; if you require a reasonable accommodation to participate in the job application or interview process, perform essential job functions, or receive other benefits and privileges of employment, please contact our Human Resources department at [e-mail] for more information.