Account Coordinator

Aertssen Logistics USA; United States; On-site; USD 34,000 - 49,000; Full time

Job summary

Aertssen Logistics USA, Inc. is seeking an energetic Account Coordinator in Rincon, GA, to serve as the primary liaison between customers and internal departments.

This on-site role emphasizes timely communication, accurate order processing, and proactive problem resolution to support client satisfaction and business growth. The ideal candidate has at least two years of account management experience, a relevant bachelor's degree, and strong organizational skills.

Qualifications

• Two (2) years of account management or client coordination experience required.
• Bachelor's degree in business management, logistics management, or similar field preferred.
• Strong communication skills and the ability to interact with all levels professionally.
• Highly organized with strong attention to detail and problem-solving abilities.
• Fluent with WMS software programs and Microsoft 365 applications (Outlook, Excel, Word).
• Able to work under pressure and manage competing priorities.
• Basic knowledge of logistics, warehouse management, and technical services.

Responsibilities

• Act as the first point of contact for assigned accounts.
• Lead regular client meetings to understand needs and provide updates.
• Manage client expectations and escalate issues when necessary.
• Maintain accurate client records and documentation.
• Coordinate client visits.
• Process and follow up on customer work orders and inbound/outbound goods.
• Log movements in the Warehouse Management System (WMS).
• Coordinate with internal departments for status updates on goods.
• Monitor inventory levels and assist with stock counts.
• Prepare invoice calculations.
• Resolve issues and answer questions.

Skills

Strong communication

Attention to detail

Problem solving

Education

Bachelor's degree in business management or logistics

Tools

WMS software

Microsoft 365 (Outlook, Excel, Word)

Job description

ACCOUNT COORDINATOR

At Aertssen Logistics USA Inc., we're paving the way for the future of heavy machinery logistics with innovative solutions that push the boundaries of efficiency and reliability.

Based in the heart of America's Southeast logistics hub, we specialize in transporting, handling, final assembly, and managing construction, agricultural, and aerial-lift equipment.

Longing for a steady career in heavy machinery logistics in the Savannah area? Join our team of experts and become part of an innovative journey, contributing to complex logistics projects with your passion and ambition.

Your next career opportunity is just a click away – Come grow with us!

Location: Rincon, GA, 31326

Job Type: Full-time, Non-exempt, 100% On-site

Pay Rate: $30.00 per hour

Hours: M-F, 7:00 AM-3:30 PM Eastern Time

Position Summary

Aertssen is seeking an energetic Account Coordinator to join our growing team. The Account Coordinator serves as the primary liaison between customers and internal departments, ensuring timely, accurate communication, order processing, and problem resolution to support client satisfaction and business growth.

This is a hands-on, high-ownership role requiring meticulous attention to detail, a proactive, solutions-oriented mindset, and a keen sense of urgency. The ideal candidate is a dedicated professional who takes pride in delivering flawless, full-service execution from the warehouse floor to final delivery, maintaining constant, consistent customer communication every step of the way.

Responsibilities

Client Coordination

• Acts as the first point of contact for assigned accounts.
• Conducts and leads regular client meetings to understand needs and provide updates.
• Manages client expectations and escalates issues when necessary.
• Maintains accurate client records and documentation.
• Coordinates client visits.

Administrative and Operational

• Processes and follows up on customer work orders, as well as in- and outbound goods.
• Logs all movements and services in the Warehouse Management System (WMS).
• Coordinates with internal departments, such as repair, paint, inspections, and shipping, to obtain updates on the status of goods.
• Monitors inventory levels and assists with stock counts.
• Prepares invoice calculations.
• Helps resolve issues and answer questions.

All of this is carried out in accordance with our company's quality, environmental, and health policies.

Qualifications

• At least two (2) years of recent account management/client coordinator experience is required.
• Bachelor's degree in business management, logistics management, or a similar field is preferred.
• Strong communication skills and the ability to ask questions, report concerns, and interact with individuals at all levels of an organization in a collegial and professional manner.
• Highly organized, with strong attention to detail and problem-solving abilities, is a must.
• Fluent with WMS software programs and Microsoft 365 applications (Outlook, Excel, and Word).
• Ability to work under pressure and manage competing priorities.

Basic knowledge of logistics, warehouse management, and technical services.

A current, valid driver’s license and an insurable driving record.

At Aertssen, our motto is “People, Power, and Passion to Build On.”

That’s the culture we are working toward.

Today, we’re a high-output, operations-driven environment where decisions move quickly, and leadership is deeply engaged in the day-to-day business.

Why Join Us?

• Opportunity to make a real impact in a high-volume, startup-like environment.
• Be part of a diverse, international organization with a strong operational focus.
• Work alongside dedicated and hardworking team members who value collaboration and accountability.

Aertssen Logistics USA, Inc. is an equal-opportunity employer.

All candidates who receive a written offer must pass a drug test and background check. Aertssen Logistics USA, Inc. has established an alternative dispute resolution program that includes binding arbitration to resolve legal disputes that may arise from the application or employment context.