Account Coordinator

Ascend Wellness Holdings, Inc.; Morristown (NJ); Remote; USD 40,000 - 80,000; Full time

Job summary

An innovative firm is seeking a Wholesale Account Coordinator to enhance customer experiences and ensure operational efficiency. In this remote role, you'll manage daily sales operations, coordinate inventory, and act as a communication bridge between departments. This position offers an exciting opportunity to contribute to a leading cannabis company committed to quality and customer satisfaction. Join a team that values inclusivity and excellence, and help shape the future of cannabis as a healthcare solution. If you're organized, detail-oriented, and passionate about improving processes, this role is perfect for you.

Qualifications

• 2+ years of experience in a cannabis dispensary preferred.
• Ability to analyze and improve operational processes.

Responsibilities

• Lead administrative responsibilities for inventory management.
• Coordinate inventory allocations with Wholesale teams.

Skills

Organizational Skills

Problem-Solving Skills

Communication Skills

Time Management Skills

Excel Skills

Detail-Oriented

Education

Experience in cannabis dispensary

Tools

Leaf Trade

Metrc

Inventory Management Software

Job description

Ascend is looking for an experienced Wholesale Account Coordinator to assist in managing daily sales operations. To be successful in this role you should be committed to improving customer experiences and able to ensure operational efficiency. Ultimately, a top-notch Account Coordinator will have excellent organizational and problem-solving skills.

Location: This position is remote with initial training in our Franklin, NJ facility.

Key Responsibilities

• Leads administrative responsibilities for the inventory coming out of Franklin, NJ.
• Leaf Trade marketplace owner.
• Prepare and send menus bi-weekly to internal buyers.
• Coordinate inventory allocations with Wholesale teams.
• Assist Finance on Demand plan for internal stores current and future state.
• Assist in placing orders for our internal stores in Leaf Trade.
• Adjust invoices when product is rejected or missing at delivery.
• Set up delivery schedule that is agreed upon by retail and operations.
• Direct POC for internal product needs and marketing support.
• Coordinate sample and promotional products that need to be sent to our retail stores.
• Communication conduit between internal departments and internal retail outlets.
• Other tasks as business organically evolves.

Qualifications

• 2+ years of experience or experience in a cannabis dispensary preferred.
• Experience with Leaf Trade, Metrc, and other inventory management software preferred.
• Ability to analyze and improve operational processes.
• Strong people management and organizational skills.
• Excellent communication skills, both written and verbal.
• Strong problem-solving and time management skills.
• Strong Excel skills.
• Detail-oriented.

Company Overview

Ascend Wellness Holdings (AWH) is a vertically integrated cannabis cultivator, processor and provisioning center operator with assets in Illinois, Maryland, Massachusetts, Michigan, New Jersey, Ohio and Pennsylvania. We seek to foster a robust and inclusive cannabis industry through a premium, unmatched customer-focused retail experience. We are looking to build a world-class team that will help carry out our mission of helping to shape the future of cannabis as a leading healthcare solution. We are committed to improving the quality of our patient's lives by offering unrivaled quality, consistency and meticulously curated products that satisfy our customers unique, individual needs. When it comes to customer service experience, our dispensaries will set a new standard of excellence, emphasizing health and wellness by a highly knowledgeable team. A team that is committed to our values, our people, and our communities; we are looking for people who are inspired by our vision and stay dedicated to our mission as we continuously expand.

EEO Statement

Ascend Wellness Holdings, LLC and its subsidiaries is an equal opportunity employer and celebrate the population of differences and does not discriminate in its hiring / hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.

To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

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