Account Coordinator

Whalen LLC; Mooresville (NC); On-site; USD 50,000 - 70,000; Full time

Job summary

Whalen LLC in Mooresville, NC is seeking an Account Coordinator to support the Strategic Account team. This role involves managing product data, conducting market analyses, and ensuring projects align with internal teams.

Ideal candidates will have 2-3 years of experience, preferably with Lowe's, and strong communication skills. The position is on-site, and requires proficiency in Microsoft Office and various data management tools.

Qualifications

• 2-3 years' experience in a relevant role, preferably with Lowe's.
• Experience in item setup and product data management.
• Ability to manage multiple tasks effectively in a fast-paced environment.

Responsibilities

• Coordinate product data requirements with internal and external users.
• Conduct competitive market analysis among retailers.
• Support account management team with project management initiatives.

Skills

Project management

Data analysis

Communication skills

Critical thinking

Microsoft Office proficiency

Tools

Item Management Application

Syndigo

Lowe's Vendor Gateway

Lowe's Media Network

Job description

Job Overview

Location: Whalen, Mooresville, NC (On-site).

The Account Coordinator role provides support for the Strategic Account team while becoming an expert on item setup and maintenance. The coordinator coordinates and communicates all product data requirements with internal and external business users, analyzes product data for accuracy and completeness, initiates improvements, reviews sales trends, and performs market reviews and analysis while supporting the account management team.

Key Responsibilities

• Align with internal teams to ensure projects are completed on time and within scope.
• Ensure consistent, accurate product data is maintained within dedicated product management systems.
• Support the team in all aspects of retail execution, project management, and customer relationships.
• Conduct competitive market analysis among various retailers.
• Coordinate elements of the customer/team relationship, including internal meetings, vendor meetings, project setup, and follow-up.
• Support team project management initiatives.
• Track sales trends.
• Work to create internal reporting.
• Partner with cross‑functional team members as needed.

Minimum Qualifications

• 2–3 years’ experience (Lowe’s experience highly preferred).
• Item setup experience – Item Management Application and Syndigo.
• Lowe’s Vendor Gateway experience.
• Lowe’s Media Network experience.
• Critical thinker with a solutions‑driven attitude.
• Positive and proactive.
• Strong written and verbal communication skills.
• Proficient in Microsoft Office suite, including Excel, Word, and PowerPoint.
• Strong attention to detail.
• Ability to manage multiple tasks in a fast‑paced environment.

If this sounds like you, apply now! As an equal‑opportunity employer, we shall consider all applicants regardless of gender, age, religion, marital status, race, sexual orientation, disability, disease, pregnancy, or trade union and/or political affiliation, and disregard all factors deemed inappropriate by local law and the International Labour Organization’s Declaration on Fundamental Principles and Rights at Work.