Account Coordinator

pep, LLC.; Minneapolis (MN); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Generous Time Off

Health and Wellness Plan

Family Support

Mentorship Program

401K Match

Role Autonomy

Certification Reimbursement

Enrichment Events

Employee Resource Groups

Job summary

pep is seeking an Account Coordinator – Coupon Operations to support digital and paper coupon promotions for a Fortune 500 client. The role emphasizes attention to detail, strong communication, and the ability to build solid relationships with client teams, agency partners, and vendors.

This position offers a hybrid work model with office days; you''ll identify process improvements, assist with billing and PO processes, and grow toward an Account Executive role.

Qualifications

• Bachelor's in business or Communications (emphasis marketing/management) or minimum 18 months of applicable business or promotion management experience.
• Proficient with Microsoft Office; strong Excel skills.
• Ability to manage professional relationships with client and vendors.

Responsibilities

• Support digital and paper coupon promotions for a Fortune 500 client.
• Identify pain points and implement process improvements.
• Maintain accurate data entry and client communications.
• Manage billing and PO processes; provide weekly client status recaps.
• Assist in developing new processes and streamline workflows.

Skills

Attention to detail

Communication skills

Project management

Relationship management

Education

Bachelor's in business or Communications

Tools

Microsoft Office (Excel)

PowerPoint

Job description

About WPP

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.

About WPP

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.

Job Title: Account Coordinator – Coupon Operations

Reports To: Account Supervisor

FLSA Status: Full Time - Salaried, Exempt

Location: Minneapolis, MN

Who is pep?

pep started with 7 employees, a borrowed conference room, and an idea to fill a void in the marketing services space. Today we’ve grown to over 200 people and we are an industry leader in consumer activation, serving some of the top Fortune 500 companies. We’ve managed over $5 billion in marketing spend for over 750 brands and pride ourselves on a client retention rate of 98%.

Our company has evolved since we started 19 years ago, but there is one thing that has remained constant. At pep, we put people first. Our core values of accountability, excellence, ingenuity, people, and tenacity guide our interactions, decisions, and drive our culture. We are committed to maintaining an inclusive environment where every member of our team feels seen, cared for, and has the support they need to thrive. And our tremendous growth provides our people with many new career and development opportunities along with the flexibility to pursue their professional goals.

At Pep We Value Our Team And Offer

• Generous Time Off
• Robust Health and Wellness Plan
• Family Support
• Mentorship Program
• 401K Match
• Role Autonomy
• Certification Reimbursement and Ongoing Training
• Enrichment Events and Employee Resource Groups

Summary of Position

The Account Coordinator position provides executional support for digital and paper coupon promotions for all brands on one of our Fortune 500 Consumer Packaged Goods (CPG) clients. This role will also focus on identifying pain points in current processes and implementing changes that bring more efficiencies to the team. The Account Coordinator must possess strong communication skills and demonstrate the ability to build professional working relationships with client teams, agency partners and vendors.

Key Responsibilities And Attributes

• Extremely detail-oriented with data entry and client communications
• Learn and effectively apply existing procedures and best practices
• hone project management skills and work along defined career path to achieve Account Executive role
• Proofread and review coupons and Universal Product Code (UPC) lists in depth for accuracy
• Own billing and Purchase Order (PO) process, including troubleshooting/resolution as needed
• Provide comprehensive recaps of weekly client status meetings
• Assist in the establishment and development of new processes/procedures including identifying and proposing ideas to streamline processes
• Engage in independent decision-making and risk taking with support from leader

Knowledge/Skills Preferred

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. A successful candidate will have the following skills:

• Preferred, but not required: Bachelor's in business or Communications from four-year college or university (emphasis in marketing or management); or Minimum 18 months of applicable business or promotion management experience
• Proficient in all Microsoft suite programs, especially Excel
• Ability to manage professional relationships with the client and vendors
• Ability to craft routine reports and correspondence
• Ability to successfully manage and find solutions for complex and unexpected situations
• Ability to deliver in a fast-paced environment and manage numerous projects consecutively while maintaining strong attention to detail

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP (pep) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.