Account Coordinator

Pep; Minneapolis (MN); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Generous Time Off

Robust Health and Wellness Plan

Family Support

401K Match

Role Autonomy

Certification Reimbursement and Ongo​]

Job summary

pep, part of the WPP family, is seeking an Account Coordinator for Coupon Operations in Minneapolis. This role supports digital and paper coupon promotions for a Fortune 500 CPG client, enhances processes, and collaborates across client teams, agencies, and vendors.

Strong communication and relationship-building skills are essential. The position offers a hybrid work approach with in-office collaboration four days a week, competitive benefits, and opportunities for growth within the team.

Qualifications

• Bachelor's in business or Communications (or equivalent) is preferred.
• Strong Excel and Microsoft Office skills.
• Ability to manage client and vendor relationships.
• Ability to craft routine reports and correspondence.
• Ability to handle complex, fast-paced projects with accuracy and detail.

Responsibilities

• Provide executional support for digital and paper coupon promotions.
• Identify pain points in processes and implement efficiencies.
• Build professional relationships with client teams, agency partners and vendors.
• Own billing and PO processes and troubleshoot issues.
• Provide recaps of weekly client status meetings and updates.

Skills

Excel

Client relationship management

Report writing

Problem solving

Multitasking

Attention to detail

Education

Bachelor's in business or Communications

Tools

Microsoft Office

Job description

WPP is the trusted growth partner for the world’s leading brands. We unitecutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counselin a single company –powered by exceptional talent and our agentic marketing platform, WPP Open,to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.

Job Title: Account Coordinator– Coupon Operations

Reports To: Account Supervisor

FLSA Status: Full Time - Salaried, Exempt

Location: Minneapolis, MN

Who is pep?

pep started with 7 employees, a borrowed conference room, and an idea to fill a void in the marketing services space. Today we’ve grown to over 200 people and we are an industry leader in consumer activation, serving some of the top Fortune 500 companies. We’ve managed over $5 billion in marketing spend for over 750 brands and pride ourselves on a client retention rate of 98%.

Our company has evolved since we started 19 years ago, but there is one thing that has remained constant. At pep, we put people first. Our core values of accountability, excellence, ingenuity, people, and tenacity guide our interactions, decisions, and drive our culture. We are committed to maintaining an inclusive environment where every member of our team feels seen, cared for, and has the support they need to thrive. And our tremendous growth provides our people with many new career and development opportunities along with the flexibility to pursue their professional goals.

At pep we value our team and offer

• Generous Time Off
• Robust Health and Wellness Plan
• Family Support
• 401K Match
• Role Autonomy
• Certification Reimbursement and Ongoing Training
• Enrichment Events and Employee Resource Groups

Summary of Position

The Account Coordinator position provides executional support for digital and paper coupon promotions for all brands on one of our Fortune 500 Consumer Packaged Goods (CPG) clients. This role will also focus on identifying pain points in current processes and implementing changes that bring more efficiencies to the team. The Account Coordinator must possess strong communication skills and demonstrate the ability to build professional working relationships with client teams, agency partners and vendors.

Key Responsibilities and Attributes

• Extremely detail-oriented with data entry and client communications
• Learn and effectively apply existing procedures and best practices
• hone project management skills and work along defined career path to achieve Account Executive role
• Proofread and review coupons and Universal Product Code (UPC) lists in depth for accuracy
• Own billing and Purchase Order (PO) process, including troubleshooting/resolution as needed
• Provide comprehensive recaps of weekly client status meetings
• Assist in the establishment and development of new processes/proceduresincluding identifying and proposing ideas to streamline processes
• Engage in independent decision-making and risk takingwith support from leader

Knowledge/Skills Preferred

• Preferred, but not required: Bachelor's in business or Communications from four-year college or university (emphasis in marketing or management); or Minimum 18 months of applicable business or promotion management experience
• Proficient in all Microsoft suite programs, especially Excel
• Ability to manage professional relationships with the client and vendors
• Ability to craft routine reports and correspondence
• Ability to successfully manage and find solutions for complex and unexpected situations
• Ability to deliver in a fast-paced environment and manage numerous projects consecutively while maintaining strong attention to detail

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP (pep) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.