Account Coordinator

Asembia

Florham Park (NJ)

Remoto

USD 45.000 - 65.000

Tempo pieno

14 giorni+

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Descrizione del lavoro

Jobtailor is seeking an experienced Pharmacy Operations Specialist to support program delivery, coordinate cross-functional teams, and ensure KPI achievement across multiple pharma projects. You will manage timelines, onboarding, and documentation while collaborating with leadership and external partners.

The role emphasizes data tracking, security reviews, and adherence to HIPAA and company policies, with opportunities to travel and support during varied business hours.

Competenze

Must be registered with NJ Board of Pharmacy as a Pharmacy Technician
Must complete ASPN Pharmacies New Jersey Policies and Procedures: Assessment
Remote workers must be registered as Pharmacy Technician with home state board and office state board
High school diploma or GED equivalent required
5+ years of relatable pharmaceutical experience
1–2 years in account management, customer service, or sales

Mansioni

Support the operational aspects of assigned programs
Lead and execute operational meetings
Develop project goals and timelines
Assist with executing new programs for pharmacy and pharmaceutical manufacturer customers
Assist with end-to-end operational management procedures
Onboard new pharmacy members for assigned projects
Manage assigned project and task deadlines
Collaborate with leadership on assigned programs
Lead and support data touch point meetings and trackers
Track approved data component changes within manufacturer and pharmacy partner agreements
Assist with pharmacy partner IT security reviews and coordinate responses with technology, security, and compliance resources
Assist with business reviews, reporting, and agendas
Create and maintain business rules for assigned programs
Review trending data for quality and compliance
Review client dashboards to ensure KPIs are met
Profile pharmacies for inclusion in select programs
Coordinate deliverables for manufacturer partners with internal and external stakeholders
Create and update program trackers
Adhere to physical, administrative, and technical safeguards
Comply with company policies, HIPAA, and applicable procedures
Maintain attendance, schedule adherence, professional demeanor, and accountability
Work outside core business hours when required
Travel when required
Perform other duties as assigned

Conoscenze

Verbal Communication Skills

Written Communication Skills

Organizational Skills

Problem-Solving Skills

Professional Demeanor

Formazione

High school diploma or GED

Bachelor’s degree in marketing or business or equivalent practical experience

Strumenti

Excel Proficiency

Access Proficiency

Descrizione del lavoro

Support the operational aspects of assigned programs
Lead and execute operational meetings
Develop project goals and timelines
Assist with executing new programs for pharmacy and pharmaceutical manufacturer customers
Assist with end-to-end operational management procedures
Onboard new pharmacy members for assigned projects
Manage assigned project and task deadlines
Collaborate with leadership on assigned programs
Lead and support data touch point meetings and trackers
Track approved data component changes within manufacturer and pharmacy partner agreements
Assist with pharmacy partner IT security reviews and coordinate responses with technology, security, and compliance resources
Assist with business reviews, reporting, and agendas
Create and maintain business rules for assigned programs
Review trending data for quality and compliance
Review client dashboards to ensure KPIs are met
Profile pharmacies for inclusion in select programs
Coordinate deliverables for manufacturer partners with internal and external stakeholders
Create and update program trackers
Adhere to physical, administrative, and technical safeguards
Comply with company policies, HIPAA, and applicable procedures
Maintain attendance, schedule adherence, professional demeanor, and accountability
Work outside core business hours when required
Travel when required
Perform other duties as assigned

Requirements

New Jersey Office ONLY: Must be registered with the State of New Jersey Board of Pharmacy as a Pharmacy Technician
Must successfully complete the ASPN Pharmacies New Jersey Policies and Procedures: Assessment
Nevada Office ONLY: Must have Nevada Pharmacy Technician License
Arizona Office ONLY: Pharmacy Technician License (requires national certification by PTCB or ExCPT), or Technician Trainee License issued by the Arizona State Board of Pharmacy
Pennsylvania Office ONLY: Must have Pennsylvania Pharmacy Technician License
Remote Workers: Must be registered as a Pharmacy Technician with both their home state Board of Pharmacy and the Board of Pharmacy in the state where their assigned office is located
High school diploma or GED equivalent required
5+ yrs. relatable experience in the pharmaceutical/pharmacy experience required
1–2 years of experience in a related role like account management, customer service, or sales is required
Excellent organizational and problem-solving skills
Stellar verbal and written communication skills
Proficient in Excel and Access
Professional demeanor and courteous attitude at all levels
Reliable and consistent attendance and schedule adherence required
Bachelor’s degree in marketing or business or equivalent practical experience preferred

Core Competencies

Demonstrates expertise in operational management within the pharmaceutical sector, including project coordination, compliance with HIPAA, and effective communication with stakeholders. Proficient in data tracking and analysis to ensure quality and adherence to key performance indicators.

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