Account Consultant- Remote Opportunity- Flood Experience Required

Sedgwick; United States; Remote; USD 66,000 - 86,000; Full time

Job summary

Sedgwick is seeking an Account Consultant to manage a caseload of claims and mentor team members. The role requires strong communication skills, legal knowledge, and a Bachelor's degree. The position offers a competitive salary range of $66,000 to $86,000 annually, along with a comprehensive benefits package.

Benefits

Medical insurance

Dental insurance

Vision insurance

401k

PTO

Disability insurance

Life insurance

Qualifications

• Bachelor's degree preferred; state adjuster licenses required.
• Six years of related experience or training.
• Legal knowledge relevant to the line of business.

Responsibilities

• Manage a claim caseload of basic to highly complex claims.
• Mentor Account Representatives and Account Specialists.
• Investigate, evaluate, and resolve claims.

Skills

Legal knowledge

Communication

Presentation

Interpersonal skills

Analytical skills

Organizational skills

Customer service orientation

Education

Bachelor's degree

State adjuster licenses

Tools

Microsoft Office

Job description

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work

Fortune Best Workplaces in Financial Services & Insurance

Account Consultant - Remote Opportunity - Flood Experience Required

PRIMARY PURPOSE: To manage a claim caseload of basic to highly complex claims within granted authority level, including related financial implications, and to mentor Account Representatives and Account Specialists.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

• Utilizes special account instructions to obtain customer information and adhere to instructions; coordinates specialized services such as subrogation, fraud evaluation, or case management review to resolve claims.
• Establishes and maintains effective relationships with internal and external customers and coworkers; communicates effectively and timely.
• Mentors and coaches account representatives and specialists; facilitates team discussions.
• Investigates, evaluates, and resolves claims; identifies problems/trends and takes corrective actions; interprets medical reports and jurisdictional law.
• Assesses indemnity, medical, and expense exposure; interprets insurance coverage.
• Reviews client files and collaborates with the team to analyze strategies, claims status, and trends.
• Manages litigation proactively; works with legal representatives to resolve claims.
• Ensures compliance and minimizes financial liability; manages documentation and jurisdictional requirements.
• Monitors reports, documents compliance, and assists with claim transfers and projects.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

• Performs other duties as assigned.
• Supports the organization's quality programs.

QUALIFICATIONS

Education & Licensing: Bachelor's degree preferred; state adjuster licenses required.

Experience: Six (6) years of related experience and/or training or equivalent.

Skills & Knowledge:

• Legal and jurisdictional knowledge relevant to the line of business.
• Strong communication, presentation, and interpersonal skills.
• Proficient in Microsoft Office and analytical skills.
• Organizational skills and customer service orientation.
• Ability to work in a team and meet performance standards.

WORK ENVIRONMENT

Consideration for reasonable accommodations will be given. Mental, physical, auditory, and visual requirements are outlined.

The statements describe the general nature of the work; management may modify duties as needed.

Compensation & Benefits

The starting pay range for this role in the specified jurisdiction is ($66,000 - $86,000 USD annually). A comprehensive benefits package is offered, including medical, dental, vision, 401k, PTO, disability, life insurance, and more.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If your experience doesn't align perfectly with every qualification, consider applying anyway! Sedgwick values diversity and unique skills, and you may be the right fit for this or other roles.