Account Consultant- Remote Opportunity- Flood Experience Required

Sedgwick; Orlando (FL); Remote; USD 66,000 - 86,000; Full time

Job summary

A leading company in the insurance sector is seeking an Account Consultant with flood experience to manage complex claims and mentor junior staff. This remote role offers a competitive salary and the chance to grow within a supportive work environment. Candidates should possess strong legal knowledge and excellent communication skills.

Qualifications

• Bachelor's degree preferred; state adjuster licenses required.
• Six years of related experience and/or training or equivalent.

Responsibilities

• Manage a claim caseload of basic to highly complex claims.
• Mentor Account Representatives and Account Specialists.
• Investigate, evaluate, and resolve claims.

Skills

Legal and jurisdictional knowledge

Strong communication and presentation skills

Analytical, interpretive, and organizational skills

Excellent interpersonal and customer service skills

Teamwork ability

Education

Bachelor's degree

State adjuster licenses

Tools

Microsoft Office

Job description

Account Consultant- Remote Opportunity- Flood Experience Required

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Account Consultant- Remote Opportunity- Flood Experience Required

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By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work

Fortune Best Workplaces in Financial Services & Insurance

Account Consultant- Remote Opportunity- Flood Experience Required

PRIMARY PURPOSE

To manage a claim caseload of basic to highly complex claims within granted authority level, including related financial implications, and to mentor Account Representatives and Account Specialists.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

1. Utilizes special account instructions to obtain customer information and adhere to instructions; coordinates specialized services such as subrogation, fraud evaluation, or case management review to resolve claims.
2. Establishes and maintains effective relationships with internal and external customers and coworkers; communicates effectively and timely.
3. Mentors/coaches account representatives and account specialists; facilitates team discussions.
4. Investigates, evaluates, and resolves claims; identifies potential problems/trends and takes corrective actions; interprets medical reports and legal jurisdictional laws.
5. Assesses indemnity, medical, and expense exposure of claims, applying jurisdictional and medical knowledge.
6. Reviews client files and collaborates with the team to analyze claims strategies, status, and emerging trends.
7. Manages litigation proactively in conjunction with client requirements; works with legal representatives to resolve claims.
8. Ensures compliance and minimizes financial liability; prepares required documentation timely and accurately.
9. Monitors reports for compliance with jurisdictional requirements; assists in tracking team tasks and projects; reviews SAS/SOX documents and manages claim file transfers.

ADDITIONAL FUNCTIONS AND RESPONSIBILITIES

• Performs other duties as assigned.
• Supports quality programs.

Qualifications

Education & Licensing

Bachelor's degree preferred; state adjuster licenses required.

Experience

Six (6) years of related experience and/or training or equivalent.

Skills & Knowledge

• Legal and jurisdictional knowledge
• Strong communication and presentation skills
• Proficient in Microsoft Office
• Analytical, interpretive, and organizational skills
• Excellent interpersonal and customer service skills
• Teamwork ability

Work Environment

Accommodations considered; mental and physical requirements include stress management, multitasking, and travel as needed.

Compensation range: $66,000 - $86,000 USD annually, plus benefits.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.