Account Collector Rep

United Surgical Partners International; Clearwater (FL); On-site; USD 42,000 - 63,000; Full time

Benefits offered by this job

Health insurance

401(k) Retirement Plan

Paid holidays and vacation

Job summary

USPI Florida is seeking an Account Collector Representative to manage patient accounts and secure timely reimbursements while upholding accuracy and courtesy in all interactions. The role emphasizes collaboration with the billing team to ensure efficient revenue cycle operations.

The ideal candidate will have 2+ years in healthcare collections, familiarity with EMR/EHR systems, and strong communication skills.

Qualifications

• 2+ years of collections experience in healthcare
• Experience with electronic health records preferred
• Proficiency in Microsoft Office applications
• Ability to work independently and manage workload effectively
• Strong communication and interpersonal skills
• Excellent time management and prioritization abilities

Responsibilities

• Follow up on outstanding patient accounts in a timely manner
• Communicate with patients, insurers, and third-party payers to resolve billing issues
• Review accounts receivable reports to identify trends and corrective actions
• Use billing software/EMR systems to track payments and update records
• Collaborate with billing team to streamline processes and improve revenue cycle performance

Skills

Healthcare collections

Customer service

Communication skills

Time management

Independent worker

Education

High School Diploma or GED

Tools

MS Office

EMR/EHR systems

Job description

Welcome to USPI

At USPI, we are committed to delivering exceptional patient care by supporting our surgery centers with outstanding business office operations. Our revenue cycle teams play a critical role in ensuring accurate financial processes that allow our clinical teams to focus on what matters most—our patients. If you're detail-oriented, thrive in a collaborative environment, and are passionate about accuracy and service, we'd love to have you join our team.

Account Collector Representative at USPI

As an Account Collector Rep, you will play a critical role in managing patient accounts and ensuring timely reimbursement for services rendered. The ideal candidate will bring a strong background in medical billing and collections, an emphasis on courtesy and customer service, demonstrate longevity in previous roles, and maintain a high level of accuracy and efficiency.

Qualifications

• High School Diploma or GED required
• 2+ years of collections experience, with experience in healthcare insurance collections
• Experience working with an Electronic Health Record (EHR/EMR) system preferred
• Proficiency in Microsoft Office applications
• Ability to work independently and manage workload effectively
• Strong communication and interpersonal skills
• Excellent time management skills with the ability to prioritize urgent matters

Key Responsibilities

• Perform timely and effective follow-up on outstanding patient accounts
• Communicate with patients, insurance companies, and third-party payers to resolve billing issues and inquiries
• Review and analyze accounts receivable reports to identify trends and implement corrective actions
• Utilize billing software and electronic medical record (EMR) systems to track payments and update patient records
• Collaborate with the billing team and other departments to streamline processes and optimize revenue cycle performance

What We Offer

As an organization, one way we care for our communities and each other is by providing a comprehensive benefits package that includes the following, subject to employment status:

Medical, dental, vision, and prescription coverage

Life and AD&D coverage

Availability of short- and long-term disability

Flexible financial benefits including FSAs and HSAs

401(k) and access to retirement planning

Paid holidays and vacation

Who We Are

At USPI, we create relationships that create better care. We partner with physicians and healthcare systems to provide first-class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner.

USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.