Account Representative: Collections & Customer Care

Superior Auto Inc; Plymouth (IN); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Paid time off

Health insurance

401(k) with company contributions

Company-paid life insurance

Career advancement opportunities

Job summary

Superior Auto Inc. in Plymouth, IN is seeking an Account Representative to deliver outstanding customer service while driving proactive collections. You’ll communicate with customers, build lasting relationships, and contribute to the team’s success through base pay plus monthly incentives.

Hours are Monday–Friday with no Sundays; base pay is $14–$15 per hour. Ideal candidates have 1–2 years in CS or collections, strong computer skills, and a valid driver’s license.

Qualifications

• High school diploma or equivalent.
• 1-2 years of customer service or collections experience.
• Proficient with computers; familiarity with Microsoft Office.

Responsibilities

• Deliver outstanding customer service and drive proactive collections to support team success.
• Build lasting professional relationships with customers and communicate effectively.
• Identify opportunities to improve collection outcomes and maintain regular contact with customers.
• Prioritize tasks to meet collection goals while maintaining professionalism.

Skills

Customer service

Collections experience

Computer proficiency

Communication skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Superior Auto Inc. in Plymouth, IN is seeking an Account Representative to deliver outstanding customer service while driving proactive collections. You’ll communicate with customers, build lasting relationships, and contribute to the team’s success through base pay plus monthly incentives.

Hours are Monday–Friday with no Sundays; base pay is $14–$15 per hour. Ideal candidates have 1–2 years in CS or collections, strong computer skills, and a valid driver’s license.