Account Associate - State Farm Agent Team Member Oak Lawn

Bryan Kovach; Oak Lawn (IL); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

License Reimbursement

401(k)

Bonus based on performance

Health insurance

Paid time off

Opportunity for advancement

Job summary

Bryan Kovach - State Farm Agent in Oak Lawn is seeking an Account Associate to support daily operations, help grow the agency, and provide client-focused service. You will act as a liaison between customers and agency departments, assisting with policy changes, inquiries, and claims, while promoting relevant insurance products.

The role emphasizes customer engagement, team collaboration, and ongoing training in a supportive, growth‑oriented environment within a small agency team.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage client accounts and update information in the database.
• Assist clients with policy changes and inquiries.
• Process insurance claims and follow up with clients on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Communication skills

Insurance experience

Job description

Account Associate - State Farm Agent Team Member

Full Time in Oak Lawn

• License Reimbursement
• 401(k)
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off

ABOUT OUR AGENCY

Our agency has been proudly serving the community for 19 years, continuing a family legacy that began when my grandfather opened the agency in 1955. With a team of 4, we focus on creating a professional, growth-oriented environment where everyone is supported in reaching their goals - both personal and professional.

I earned my bachelor’s degree from Eastern Illinois and am passionate about helping people understand the importance of insurance, how it protects families, and how it plays a role in planning for the future. Giving back to the community is also a priority for us, we partner with Oak Lawn High School, raise funds with Filling the Gap, and regularly host food and clothing drives.

Team members enjoy benefits including health insurance, a 401K, and ongoing training to help them grow in their careers. If you’re looking for a place where you can make a difference, be supported, and be part of a close-knit team, we’d love to connect with you.

ROLE DESCRIPTION

As Account Associate - State Farm Agent Team Member for Bryan Kovach - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage client accounts and update information in the database.
• Assist clients with policy changes and inquiries.
• Process insurance claims and follow up with clients on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensation $40,000.00 - $70,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.