Account Associate - State Farm Agent Team Member

Mooresvilleinsurance; Mooresville (NC); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Retirement with match

Dental insurance

Health insurance

Signing bonus

Vision insurance

Bonus based on performance

Opportunity for advancement

Training & development

Competitive salary

Paid time off

Job summary

Trevor Pinkston State Farm Insurance Agency in Mooresville, NC is seeking an entry-level Account Associate to grow our agency through meaningful customer relations and handling policy needs. You will act as a liaison between customers and agency departments, marketing products and services to help clients manage risks and realize their dreams.

You will grow your career while building relationships in the Lake Norman community.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• A drive to win and outperform your peers.
• This position is entry level, no prior experience is required.

Responsibilities

• Quote and acquire new business, primarily by working leads paid for by the agency.
• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Sales mindset

Drive to win

Job description

Benefits

• Retirement with match
• Dental insurance
• Health insurance
• Signing bonus
• Vision insurance
• Bonus based on performance
• Opportunity for advancement
• Training & development
• Competitive salary
• Paid time off

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in Mooresville, NC and help customers with their insurance and financial services needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

ROLE DESCRIPTION

As an account associate for Trevor Pinkston State Farm, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Quote and acquire new business, primarily by working leads paid for by the agency.
• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• A drive to win and outperform your peers
• This position is entry level, no prior experience is required.

COMPENSATION

• This position pays a flat hourly base + commission

About Me

Welcome to the Trevor Pinkston State Farm Insurance Agency! We proudly serve the Lake Norman community from our Mooresville office. Our team is focused on building strong relationships, helping customers protect what matters most, and creating a positive, team-oriented work environment.

I’m a State Farm agent, husband, and father of three, and I’m passionate about helping both our customers and team members succeed. If you’re looking for an opportunity to grow, build relationships, and make a difference in the community, we’d love to hear from you!